Intercom, Inc.

OCTOBER 13, 2022

For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. What follows is a lightly edited transcript of the event.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Mixpanel

JANUARY 12, 2023

For example, if you’re a company like doola , it’s important to know if your audience is searching for “start a US bank account” or “form an LLC” as you build your initial inbound funnels. Plaid’s homepage February 11, 2017. Let’s start with event tracking through something like Mixpanel or Google Analytics.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Business of Software Conference

JANUARY 28, 2019

In this talk from BoS USA 2017, Paul talked about the important things to get right to set your company up well to turn your software into money. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Upcoming Events.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

freshtrax

AUGUST 20, 2019

As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. Q: btrax was lucky enough to help ADARA’s market launch event in 2017. ADARA’s launch event in Japan in 2017. Expanding business to Japan.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

Userpilot

JULY 19, 2021

More than two-thirds of marketers responsible for customer experience compete solely based on customer experience, according to the 2017 Gartner Customer Experience in Marketing Survey. In the image below, Userpilot is helping track the number of events per user over time. Gain competitive advantage. b) Behavioral messaging.

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Intercom, Inc.

AUGUST 25, 2021

To make that connection in the real world, we began hosting a series of events in 2015, effectively a live version of the Inside Intercom blog. In 2016 and 2017, we took these talks on the road with the incredibly ambitious Inside Intercom World Tours , filling venues in more than a dozen cities with a stunning audiovisual experience.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Intercom, Inc.

AUGUST 12, 2021

Early in 2017, Dan joined the speech analytics startup TalkIQ, which would later be acquired by Dialpad, as their CEO. Now, you have systems and tools that can help provide recordings and analyze those recordings to give you a transcript output and identify the key moments and events and all of those things.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223