The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

freshtrax

JUNE 28, 2022

As you probably know, many of the apps out there implement similar or identical UI/UX. It is often difficult to differentiate between apps at a glance due to their large, bold headlines in rounded sans serif typefaces and minimal black-and-white interfaces with lots of negative space. Popular UI/UX are all alike.

UX 52

UX Research Software Customer Experience User Testing 52

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Source: HubSpot Research. That team, to me, has gotten a lot more interesting over the last three or four years because of that explosion of automation technology.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Bryce York

NOVEMBER 27, 2016

Sustainable growth relies on consistency, rhythm and following a proven system. Let’s make 2017 a year of massive growth in your business! Problem : Activation friction with new users – 90% of registrants never downloaded the software. So be diligent and don’t spread your resources too thin!

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Alchemer Mobile

OCTOBER 9, 2018

Please make sure that you are submitting questions through the mobile app. We have people kind of in a broad range of different positions, gathering feedback, implementing feedback, so we’re going to spend some time talking about that. Qualitative feedback, we use App Store reviews. Okay, sorry.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

OCTOBER 5, 2022

But no matter how isolating a management position can feel, you’re not going through it alone. But it wasn’t until 2017 that her love for coaching led her to co-found Wherewithall , a knowledge service to help managers hone their skills to better support their teams. ” I want to help equip managers with all these tools.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Mind the Product

SEPTEMBER 10, 2017

This process lets a small, committed team get to the crux of a single problem quicker, so you can explore a solution more effectively than is otherwise possible in a traditional organisation or even in a nimble start-up. Teresa’s opportunity solution tree can help us to do this. Quality Design. We can all be Creative.

Research Software 134

Research Software Product Research Data Visualization User Testing 134

UX Studio: Product Management

MARCH 5, 2021

A video game review mainly focuses on the storytelling, characters, graphics, and gameplay mechanic, but the user interface is only mentioned when it is critically bad. The UI, the menu system, and navigation within this system are defined by the gameplay’s actual complexity or even the nature of the storytelling.

Research Software 119

Research Software Customer Experience Systems Review User Testing 119

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. We talk about building software – that comes from building.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do? I also support our sales team.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Make it easy for customers to talk to you, and vice versa.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

ProductPlan

SEPTEMBER 8, 2021

foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Userpilot

JULY 23, 2020

You’re signing up new users for your SaaS product every day. If “marketing” is only a matter of new customer acquisition for you, then you’re missing the point of being in SaaS. The overwhelming majority of SaaS business revenues come from renewals and upsells, as the diagram above shows. For SaaS companies, it’s closer to 35%.

Research Software 95

Research Software Feedback Software Strategy Marketing 95

freshtrax

APRIL 18, 2019

Japan is positioned 49th out of 88 counties and regions in the English language skill rankings conducted by EF English Proficiency Index , which is considered “low proficiency” in English. Also, according to a research study conducted by Rakuten Insight, 69.6% Japan is positioned 49th in EF English Proficiency Index.

User Testing 85

User Testing Research Software Marketing Customer Feedback 85

Brian Balfour

JUNE 20, 2017

Patreon is a platform that allows people who make things -- everything from music to blog posts to journalism to comics -- to to run a membership business for their fans. Patreon projects that its payout to Creators will be $150 million for 2017. l hope you enjoy the post. The company is growing, too.

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84

Business of Software Conference

MAY 21, 2020

Alex Yang: The company where we work builds technology to fight global poverty. Our current product is a biometric fingerprint scanner paired with an Android app. The first, is to list specific technology in your stack. like all craftsmen hackers like good tools. Your team is still using outdated technology.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Revulytics

OCTOBER 19, 2017

A few members of our Marketing team recently attended HubSpot’s Inbound 2017 conference in Boston, one of the year’s largest events for marketing professionals. But they lose steam and get down when things don’t go as planned, according to this article in Harvard Business Review.

Roadmap 137

Roadmap Research Software Reporting Tools Analytic Tools 137