Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

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Mixpanel

JANUARY 12, 2023

If you know a thing or two about product development, you’ve heard of the “a-ha” moment. And while this isn’t bad, it forgets that keyword research is a study of language. It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. Plaid’s homepage February 11, 2017.

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Mind the Product

NOVEMBER 24, 2017

In this awesome talk from Mind the Product London 2017 she shares some of what she’s learned about creating a product culture and how everyone has space to improve. Whilst we may all be doing our own products well, the wider culture of our teams and organisations are where the ground remains to be gained. Who you Should Hire.

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Nulab

MAY 21, 2020

Roughly 10% of remote workers rated their company culture as “poor,” compared to around 13% of in-office employees. Certainly, upper management should take note: 40% of those who rated their company culture as “poor” said they planned to leave within the year. Similarly, 66.5% of in-office workers. Culture over cash.

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The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. 3]: Judge Holds Winn-Dixie Supermarket’s Website Violates the ADA (14 June 2017).

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UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

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UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

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Research Software User Testing Product Research Data Visualization 52

Business of Software Conference

JANUARY 28, 2019

In this talk from BoS USA 2017, Paul talked about the important things to get right to set your company up well to turn your software into money. He’ll be talking about how to scale and onboard sales teams effectively. We got the team together and went to work on it. Find out more about BoS Europe 2019 here.

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Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. Amazon collected 42% of all purchases made online in 2017. One of the biggest shifts that Meghan has made is to the way her team is organized.

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Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. What does good, actionable feedback look like?

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The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. Source : Scrum Guide 2017.

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Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. Today he’s leading Foundation Engineering at Stripe.

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UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

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Intercom, Inc.

SEPTEMBER 30, 2021

In 2017, she started working as a product lead at the Chan Zuckerberg Initiative, building their infectious disease program and IDseq, an open-source online platform to spot movement of diseases across borders, the emergence of new illnesses, or the spread of drug-resistant strains. Rebecca: Yeah. I felt like it was time. What was that like?

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Mind the Product

JANUARY 17, 2017

At that time in London – we’re talking 2011/2012 – it was, dare I say, a bold step to leave a full-time, good product position to go freelance. One of the areas that caught my attention was flow theory, developed by Mihaly Csikszentmihalyi. Find Your Flow. All About Choice.

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The Product Coalition

MAY 15, 2019

Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). In fact they decided to broaden the scope of the role by bringing it closer to the team and customers?—?this

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Intercom, Inc.

APRIL 5, 2018

As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. What follows is a lightly edited transcript of the interview.

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Mironov Consulting

JULY 5, 2016

I call this the Do It Yourself Illusion : the idea that broadly available commercial products don’t give us exactly what we want, but our internal team can whip up just the right thing. Underneath this is a long series of poor assumptions: Clear understanding of the problem. IT has no idle developers , and a dozen unfilled positions.

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Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

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Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

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Intercom, Inc.

OCTOBER 13, 2020

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams.

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The Product Coalition

SEPTEMBER 15, 2019

point of view, the general population are becoming more and more tech literate and recognise bad practices from a mile away. Excess time spent using your product is not always a sign of a 100% positive user experience. You can also guide your teams towards tools used specifically to overcome disability bias in product.

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BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Failure Point #4 – Poor design & execution. To that, I say unequivocally NO !

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Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. I’ve had personally some bad experiences, where I didn’t really get much support. We will work with you over months iteratively to develop the idea. Louis tells them: “ Don’t show up with a talk. Show up with an idea. ” And so on.

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Brian Balfour

FEBRUARY 7, 2017

I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full interview here, and check out the truncated text version below.

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Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing. Which for us today sounds really boring.

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Mind the Product

SEPTEMBER 10, 2017

I believe that to be successful we need to work across disciplines and make sure that everyone in the team owns the product together. This opportunity solution tree is a visual aid that can help you find the best place to focus your team’s energies, whilst ensuring you consider enough opportunities. Quality Design. Being Human.

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Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. 1 Poor definition of value proposition and feature focus. 2 First-mover disadvantage.

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Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The research team led by George Loewenstein studied two types of emotions that create anxiety: 1) anticipatory, and 2) anticipated emotions. (We This [desire] is also the source of all progress. Who are the actors?

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The Product Coalition

FEBRUARY 15, 2021

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. Their collaboration will lead over time to a ‘team of teams’ structure. Participation is free.)

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Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. If you’ve already begun to develop continuous discovery habits, maybe one of these stories will remind you of something you’ve experienced somewhere in your journey.

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UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

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The Product Coalition

JULY 14, 2022

Whether you are new to the position or you have your fair share of experience, there are some dangers for product managers that not many people talk about. This creates something of a “hit or miss” approach to my personal development. Assume you are developing a minimum viable product (MVP) to show at a convention, for example.

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Roadmunk

APRIL 12, 2018

I also am the Director of Business Development and Marketing at Dribbble, which is one of the largest design communities online. You might tear out a magazine or find it online, but this user persona becomes a real person that you’re actually developing a product for. I have design teams ask, “Who is the customer here?

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Amplitude

MAY 17, 2017

Your web analytics team comes to you with a surprising revelation. Your e-commerce business—usually active 24 hours a day, 365 days a week—shows no sales, no visitors, no nothing for an entire hour between 2am and 3am on March 12th, 2017. We all know the feeling of seeing data that’s too good to be true (or too bad to be true).

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Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. How did you get yourself into that position? Below is a lightly edited transcript of our interview.

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Intercom, Inc.

JUNE 18, 2018

That tiny, seemingly obvious improvement turned out to be the most upvoted update we shipped in 2017. Which means that intuition can be developed and improved by feeding more experiences and knowledge into it. And when given more time to reflect on that instinctive position, people usually become even more convinced they are right.

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