Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Overview of Eureka framework for user onboarding. In 2019, Harvard Business School appointed Perri to teach product management in their MBA program. out of 5 stars. 5 out of 5.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

AUGUST 12, 2020

Adam Gibson, Cofounder of Deeplearning4j and Skymind Though he currently heads up AI as part of Konduit, Gibson is most well known for creating the Eclipse Deeplearning4j (DL4J) framework in 2013. Due to COVID-19 there is a lot of innovation in healthcare right now,” he said.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userzoom

JUNE 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Soma and Stephanie discuss their belief that research is a team sport, rather than a monolithic process that sits in isolation. And finally, also the quality of the research results were affected, mostly due to not set standards of outcome.

User Testing 93

User Testing Research Software Product Research UX 93

Imaginary Cloud - Design

JANUARY 30, 2020

This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. One of them is the user's resistance due to the fear of the black box (AI tools that make crucial decisions in an opaque way without explaining the rationale followed). However, this is an insufficient solution.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. To facilitate this, developers need to leverage advanced software such as parallel processing systems, cloud computing, and in some cases supercomputers.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Business of Software Conference

JUNE 19, 2020

Using his experience bootstrapping ProfitWell to $10M and beyond (while simultaneously undergoing some pretty big personal roadblocks), he talks us through essential frameworks to help you handle problems in the proper context, while also teaching some operational takeaways to keep you ahead of the increasingly competitive landscape.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

The Product Coalition

JANUARY 3, 2020

Dan Olsen Welcome to the Cynefin Framework We choose to use the Cynefin Framework to decide which path to take. The PM career path at XO and the ‘levels framework’ from the book ‘Org Design for Design Orgs’ (by far the best book I’ve read on UX management) were amazing and helpful resources. Product manager motto?—?Dan

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Agile Velocity

MAY 29, 2020

With over 1,100 responses collected from August to December 2019, there appears to be good representation from organizations of various sizes as well as an increase in global representation in the survey. . Some of the top practices include holding Daily Standups, Retrospectives, Sprint/Iteration Planning, and Sprint/Iteration Reviews. .

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Reporting Tools Agile Systems Review Customer Experience 52

Modus Create

MARCH 16, 2020

Our own internal infectious disease response plan is based on the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), February 2020. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. California State Teachers Retirement System, Education Writers Association, UCSF, United Way, and Google are a few notable clients featured in their portfolio. However, the latest case studies date back to 2019. Web Sauce Studio.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Coalition

FEBRUARY 4, 2020

RICE Scoring Another key prioritization methodology is the RICE scoring system, which again has four categories to help assess priority; Reach, Impact, Confidence , and Effort. It could be to delight customers (measured in positive reviews and referrals) or reduce abandonment. To do this, think about the goal you’re trying to reach.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above.

Books 52

Books Technical Review Research Software Data Visualization 52

Gainsight

JUNE 10, 2021

They evolved their Health Score and devised a new scorecard system aligning each of their customers’ segments. This new focus fulfilled their CS operations goals of reviewing inefficient processes and automating them. . Their success is not only due to their CS team but a CS mindset from the CEO down.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Gainsight

MARCH 29, 2019

And neither developed their systems out of whole cloth either! especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) One company at the retreat presented a working framework.

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. There was a significant investment in marketing and monumental revenue loss after its IPO in September 2019. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

MARCH 21, 2019

Through these failures, I’ve come up with a framework for defining, layering, and communicating an effective product strategy that can close the gap between strategy and execution. How will different parts of the system inter-operate with one another? I’ve broken a Product Strategy down into four parts.

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. That’s why I’m writing this post: to give credit where it’s due and to raise the profile of our world-class engineering team. Is the future just way less futuristic than we were hoping for?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. That’s why I’m writing this post: to give credit where it’s due and to raise the profile of our world-class engineering team. Is the future just way less futuristic than we were hoping for?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

PMLesson's Ace the PM Interview

MARCH 20, 2021

It's simple, with a robust community, and can be used with several frameworks and packages like NumPy, Tensorflow, and pandas that are perfect for big data analytics. If you want to become a data scientist, learning some of the following frameworks is a must.

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Modus Create

MARCH 8, 2020

Started in October 2019. I needed to do research and found out that while Modus was not well-known at the time, it had great reviews in Glassdoor, blogs from those who were going to interview me, and a culture of teaching and learning. I have an Engineering degree in Information systems from Universidad Tecnológica Nacional.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Intercom, Inc.

FEBRUARY 7, 2019

I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was. Google uses a system for goal-setting called OKRs. Because it was our system, we could be nimble in how we planned.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Userpilot

SEPTEMBER 23, 2021

By contrast, with an intelligent onboarding system, customers can use tooltips and automated help centers to answer most of their own questions — without needing to bother support. That’s an increase of 8% from 2019. Outlining the next steps, such as reviewing some dummy data. The customer support agents quit.

Analytic Tools 84

Analytic Tools Onboarding KPIs Customer Experience User Testing 84

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. About Digital Lumens. How urgently would you want to get rid of the smell?

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. About Digital Lumens. How urgently would you want to get rid of the smell?

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. Digital Lumens began in 2010 as a lighting management system for large industrial customers. The Dead Squirrel Value Selling Framework. About Digital Lumens. How urgently would you want to get rid of the smell?

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Gainsight

APRIL 29, 2019

But I think we need better systems and processes to get the right information and to make sure the good insights are getting translated in a way that’s actionable for Product people. And then, we set up frameworks so CS knows when to grab someone from Product to help with an issue. Takeaway #1: Break down silos, set up frameworks.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

StubHub

AUGUST 8, 2019

By Adam Ware, Senior HR Business Partner StubHub’s 2019 summer interns I can say with full confidence that StubHub has the best summer interns in the industry. But don’t take my word for it: Here are a few members from our 2019 StubHub Product & Technology intern class of rock stars who have been killing it for us all summer.

Analytic Tools 8

Analytic Tools Feedback Software Reporting Tools Data Visualization 8