Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

NOVEMBER 30, 2020

From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. April Dunford BoS USA Online 2020 from Business of Software Conference. Upcoming Events.

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Research Software User Testing Positioning Product Research 64

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We were delighted to have him join us for this week’s episode.

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Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

APRIL 9, 2021

Streaming direct from the USA and Italy, two titans of remote working spoke at BoS Online Europe back in 2020. Everybody’s slowing down, including your customers so often, we’re b2b. Well, the reason we are spread out like this is because we compete on customer service. families and our health and our mental health.

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Weak Development Team Software Review Definition Customer Experience 40

Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Few customers, happy. And then I realized that there was a lot I needed to coach.

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CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

JULY 2, 2019

Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So we have I can’t really talk about who our customers are but I’ll give you some clues. Unsubscribe anytime.

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Weak Development Team Research Software User Testing Analytic Tools 40

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Another thing that you have to do is you have to reinforce the tribal customs.

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Weak Development Team Reporting Tools Research Software Feedback Software 58