Indicative

OCTOBER 2, 2020

Create a User Segment from Explore Users. You can access Users from within any of Indicative’s analytics tools to create a list of users who match the criteria of your query. Now you can easily create a user segment from this list with a simple click! Details for User Properties. Event Count Monitoring.

Data Visualization 133

Data Visualization User Testing Customer Feedback Analytic Tools 133

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. Luckily, you don’t have to wait.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Amplitude

JANUARY 21, 2021

For digital businesses, there was no year more critical than 2020. Whether working with existing or new products, these teams innovated to meet the customer where they are: online. The winners of our inaugural Pioneer Awards were selected from more than 1,000 customers, 60,000 teams, and 100 nominations by our panel of expert judges.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Indicative

AUGUST 4, 2020

Record the major events that could impact your team’s analysis results with our revamped standalone annotations manager. Best Matches will shortlist your Top 6 search results for events, properties, property values, or project names in any dropdown. . User segment details are automatically populated for faster segment creation.

Data Visualization 110

Data Visualization User Testing Analytic Tools Feedback Software 110

Centercode

DECEMBER 22, 2020

You can say what you like about 2020, but you can’t say we didn’t learn a lot. Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . Only Indicative connects directly to your data and empowers business users to answer complex customer analytics questions without having to rely on data engineering or SQL.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Technical Review 94

Userpilot

MAY 13, 2020

COVID-19 has obviously crushed our hopes for participating in in-person events – but luckily, the industry quickly regrouped and is offering an impressive selection of great conferences, summits, and bootcamps online! See the best places to learn and network for product people in May and June 2020! .

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. Customer Success Helps Businesses Survive Through the Pandemic. . 2020 was a stress test for recurring revenue businesses. Customer Success Helps Businesses Rebound – Through Their Clients. Customer Success Is a Unicorn.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Utilizing digital analytics enables them to make data-driven product decisions , and identify user friction and pain points. What’s digital analytics?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Amplitude

JANUARY 29, 2021

In 2020, digital products became essential to how we lived, worked, played, watched, learned, and connected. For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . Conversion Drivers.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Business of Software Conference

FEBRUARY 5, 2021

Should you or shouldn’t you listen to your customers? So how do know when to listen to your customer feedback and when not to? why listening to your customers isn’t always a good idea. Sally Foote (VP of eCommerce, GoCompare) – The Stories Your Customers Will Tell You from Business of Software Conference.

Customer Feedback 52

Customer Feedback User Testing CTO Customer Experience 52

Product Talk

SEPTEMBER 13, 2023

We spoke with User Research Director Niklas Fischerström and Chief Product Officer Francesca Cortesi to learn how they’ve worked together to roll out continuous discovery habits at Hemnet. Niklas Fischerström is the User Research Director at Hemnet. “My That’s the question we’ll explore in today’s Product in Practice.

Product Research 269

Product Research User Testing Research Software Feedback Software 269

The Product Coalition

JULY 13, 2020

According to McKinsey , data-driven organizations are 23 times more likely to acquire customers. They also are six times as likely to retain customers, and 19 times as likely to be profitable as a result. Product analytics tools measure and summarize user interactions of software applications.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. Luckily, you don’t have to wait.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Indicative

JUNE 29, 2020

Analyzing complex user journeys with accuracy can be tricky. With Tracking Properties , you can now track user journeys using both user IDs and event properties. In some cases, you may need to use different event properties across the funnel, while holding the property values constant. Are they retained?

Data Visualization 59

Data Visualization Analytic Tools User Testing Feedback Software 59

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Customers are evolving, and so should your CX practices. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Here are over 65 Customer Success resources to catch up on and get you ready for the New Year.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

Mind the Product

JULY 11, 2019

MTP Engage Manchester returns in 2020 on the 6th and 7th February, and next year its focus will be you – your conference, built for the product community, by the product community. We can expect insights on a host of product issues – from product personas through to how to build in the right order to get a product off the ground.

Workshop 83

Workshop Product Research Consulting Customer Experience 83

Alchemer Mobile

APRIL 16, 2020

Globally, brands are anticipating the timing of return-to-business as the world grapples with COVID-19, as well as what the “new normal” will mean for customer engagement. With the global economy at a standstill, many companies aren’t sure how to move forward with their customer sentiment and feedback initiatives.

Data Visualization 147

Data Visualization User Testing Customer Experience Customer Feedback 147

Amplitude

SEPTEMBER 15, 2020

Comprehensive, accurate event data is integral to making data-driven decisions with Amplitude. Pipelines can also guide you through our new export to S3 option, so you can sync events that are enriched in Amplitude back to your source of truth. Govern streamlines existing workflows like event planning, validation, and transformation.

Data Visualization 52

Data Visualization Government Dashboard Download 52

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. News apps prioritized hearing from customers by prompting 32% of consumers for in-app surveys, higher than the macro average of 25%. Technology apps saw lots of consumers shifting emotions in 2020, with -8% shifted emotions vs the macro average of -4%.

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Feedback Software Research Software Technical Review User Testing 246

Usersnap

MAY 6, 2020

Wow, can’t believe we actually pulled together a summit with more than 40 speakers on Customer Experience and Customer-centric growth in less than 2 months! Especially for SaaS product managers, customer success managers, growth marketers, and actually all the organizations that aspire to listen to the Voice of Customers.

User Testing 95

User Testing Customer Feedback Customer Experience Feedback Software 95

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. Today, all Mixpanel customers have access to the free new Company KPIs Dashboard Template.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Alchemer Mobile

JULY 16, 2020

Whether customers complete a purchase, leave a review, or mention your company socially, there is always an emotional state connected to their action. This post explains how to measure customer emotion that drives mobile action, along with step-by-step guidance on where to start. What is Customer Emotion Data?

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User Testing Customer Experience Customer Feedback Data Visualization 147

Amplitude

JUNE 23, 2020

Amplitude strives to deliver clear, actionable insights with every aspect of our platform. It helps you find and analyze the milestones that propel users on their journey to becoming a high-value customer. Now they monitor 5th workout as a KPI in Amplitude, and make product bets to help users get there faster.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Roy Madden

SEPTEMBER 17, 2019

Easily track key business events like funding events, product launches, or partnerships. Today, we’re excited to announce a new Leo skill that lets you easily track key business events like funding events, product launches, or partnerships. Here’s a quick demo: Funding Events. GET LEO NOW. GET LEO NOW.

Product launches 59

Product launches Events Artificial Inteligence User Testing 59

Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? How to Measure Customer Engagement?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Amplitude

DECEMBER 22, 2020

Available to customers on the Scholarship, Growth, and Enterprise plans. In order to build the next generation of products, teams need to analyze the big picture of their customer journey and individual user behaviors simultaneously. Event Properties in Dashboard Bulk Filters . Event Explorer. New In Analytics.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Events 88

Events Feedback Software Technical Review Systems Review 88

The Product Coalition

NOVEMBER 10, 2020

Facilitating the human touch through pixels 2020 has been a year of many lessons. One in particular is that companies have a responsibility to protect their users and that they must be held accountable for their decisions. As an example approach: Instead of asking: “How might we increase the amount of time users spend on our platform?”

Feedback Software 136

Feedback Software User Testing Customer Feedback Customer Experience 136

BrainMates

JUNE 25, 2020

Updated June, 2020. User and buyer scenarios are useful Product Management tools for both communication and design. They are used to share and communicate customer situations with your Product team so that they can design ‘market driven’ Products. But what exactly are user and buyer scenarios and how do you create one?

User Testing 85

User Testing Customer Experience Customer Feedback Research Software 85

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Feedback collection (Typeform, Feedier). User testing (UserTesting, Userfeel). Feedback management (Canny, Airfocus, ProdPad). You can customize your onboarding flows, analyze user behavior, and use in-app messaging to drive engagement. These are must-have for any PM.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Amplitude

SEPTEMBER 15, 2020

Comprehensive, accurate event data is integral to making data-driven decisions with Amplitude. Pipelines can also guide you through our new export to S3 option, so you can sync events that are enriched in Amplitude back to your source of truth. Govern streamlines existing workflows like event planning, validation, and transformation.

Data Visualization 52

Data Visualization Government Dashboard Download 52

Userpilot

APRIL 10, 2023

Both models allow users to experience the product value without satisfying all their needs. The benefits of the freemium model include lower customer acquisition costs and access to vast amounts of customer data. Contextual upgrade prompts are more likely to convert users because they appear when the user experiences the need.

Feedback Software 97

Feedback Software Analytic Tools User Testing Strategy 97

Amplitude

AUGUST 7, 2020

Through working with our customers we’ve learned that great product teams each have common Amplitude workflows, regardless of their industry or company size. This saves time for experienced Amplitude users who want to repurpose previous charts, and for admins looking to share Amplitude best practices at scale. New in Collaboration.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

Centercode

APRIL 15, 2020

With 18 speakers and over 400 attendees, Delta ’20: the Virtual Customer Validation Conference made one thing clear: even in uncertain times such as these, the CV industry is enthusiastically pushing forward. This session teaches you the 5 skill sets you need to navigate the fluctuating demands of managing a customer testing program.

User Testing 69

User Testing Customer Feedback Customer Experience Workshop 69