2020 CTO Customer Feedback Events 
Business of Software Conference
FEBRUARY 5, 2021
Should you or shouldn’t you listen to your customers? So how do know when to listen to your customer feedback and when not to? why listening to your customers isn’t always a good idea. Sally Foote (VP of eCommerce, GoCompare) – The Stories Your Customers Will Tell You from Business of Software Conference.
Modus Create
FEBRUARY 24, 2020
The February 2020 McKinsey Quarterly article Are You Asking Enough From Your Design Leaders? They want to empathize with their users and customers, and they want to build relationships throughout the organization to better understand the broader context in which they’re practicing design. user group events.
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Business of Software Conference
DECEMBER 19, 2019
Without Further Ado… 1 // Building The Minimum Badass User – Kathy Sierra (Author, Badass). In her inimitable style, Kathy suggests it’s not about showing users that your company is awesome – it’s about making the users awesome. – David Heinemeier Hansson (Founder/CTO, Basecamp).
Business of Software Conference
NOVEMBER 30, 2020
From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. April Dunford BoS USA Online 2020 from Business of Software Conference. Upcoming Events.
The Product Coalition
OCTOBER 27, 2020
It will only take 5 minutes of their time–and then analyze their feedback. 2020 marks the 25th anniversary of the introduction of Scrum.) no one will hold back, contrary to Retrospectives as a competing format to gather feedback. Members of the organization are barely talking to customers as their requirements are apparent.
Intercom, Inc.
DECEMBER 21, 2021
Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.
Business of Software Conference
JANUARY 17, 2020
We like to help all our followers with a full compliment of educational and insightful talks from our previous Business of Software conferences. Some thoughts on the transition from being a small one-person lifestyle business to one that has customers and a responsibility to look after them. Upcoming Events.
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