Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. Luckily, you don’t have to wait.

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Amplitude

MARCH 9, 2020

Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights.

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Amplitude

JANUARY 21, 2021

For digital businesses, there was no year more critical than 2020. Whether working with existing or new products, these teams innovated to meet the customer where they are: online. The winners of our inaugural Pioneer Awards were selected from more than 1,000 customers, 60,000 teams, and 100 nominations by our panel of expert judges.

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Amplitude

JANUARY 29, 2021

In 2020, digital products became essential to how we lived, worked, played, watched, learned, and connected. For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. .

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Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? But how do you measure it?

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Mixpanel

SEPTEMBER 21, 2023

Why wouldn’t the same go for building apps? After amassing eight million dollars and tens of thousands of engaged followers online behind his moniker, Xu has taken his learnings and applied them to AfterHour , the new social media app he’s purpose-built for “degen” traders like himself. Is that where the user appetite is?

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Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Indicative

OCTOBER 2, 2020

Create a User Segment from Explore Users. You can access Users from within any of Indicative’s analytics tools to create a list of users who match the criteria of your query. Now you can easily create a user segment from this list with a simple click! Details for User Properties. Check It Out!

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Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . Only Indicative connects directly to your data and empowers business users to answer complex customer analytics questions without having to rely on data engineering or SQL.

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Indicative

AUGUST 4, 2020

Record the major events that could impact your team’s analysis results with our revamped standalone annotations manager. Click the Annotation flag within any tool to open the manager and add, edit, or delete annotations with ease. To help you find what you’re looking for, we rolled out “Best Matches” across the platform.

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eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics. 5 Reporting and Analytics.

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Reporting Tools Analytic Tools Data Visualization Software Review 105

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. In a digital everything world, customers expect innovative, personalized, and even prescriptive product experiences. Luckily, you don’t have to wait.

Data Visualization 52

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Userpilot

MAY 13, 2020

Any other year this time product people, growth marketers and SaaS folks would be heading to various conferences to learn the latest trends, dust off their skills, and – probably most importantly – network with other people from the industry. See the best places to learn and network for product people in May and June 2020! .

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Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback collection (Typeform, Feedier). User testing (UserTesting, Userfeel).

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Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

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Analytic Tools Data Visualization Research Software Feedback Software 98

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market.

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Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. Customer Success Helps Businesses Survive Through the Pandemic. . 2020 was a stress test for recurring revenue businesses. Customer Success Helps Businesses Rebound – Through Their Clients. Customer Success Is a Unicorn.

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User Testing Customer Experience Customer Feedback Analytic Tools 69

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. One of our Mixpanel for Startups graduates is May , a Paris headquartered healthtech app.

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Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. Analysis depth vs. breadth. Analysis depth vs. breadth.

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Gainsight

JUNE 4, 2020

Customer Success is more important than ever during this crisis. As new sales slow down due to uncertainties in budgets and spending, retaining customers is the easiest and more effective way to keep the cash flow going. We use PX in our own Customer Success platform to track our customers’ usage of the CS product.

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Analytic Tools Customer Experience Customer Feedback Software Review 52

Indicative

JUNE 29, 2020

Analyzing complex user journeys with accuracy can be tricky. With Tracking Properties , you can now track user journeys using both user IDs and event properties. In some cases, you may need to use different event properties across the funnel, while holding the property values constant. Are they retained?

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Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

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The Product Coalition

FEBRUARY 5, 2021

It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He spent a few years working in business analysis and account management while searching for a job in which he could use his unique combination of engineering, design, and analytical skills.

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Amplitude

DECEMBER 22, 2020

New In Analytics. Available to customers on the Scholarship, Growth, and Enterprise plans. Digital products have moved beyond the linear, session-based experiences product analytics was designed for. Event Properties in Dashboard Bulk Filters . Available to customers on the Scholarship, Growth, and Enterprise plans.

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Data Visualization Analytic Tools Customer Experience Government 52

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. Mastering Product Experience in SaaS ( Watch the webinar recording ). Product Analytics. How to Discover and Define Your Power Users ( Watch the webinar recording ). In-App Engagement Kit (ebook).

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Analytic Tools Customer Experience Data Visualization Feedback Software 52

Amplitude

JUNE 23, 2020

New in Analytics. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. It helps you find and analyze the milestones that propel users on their journey to becoming a high-value customer. Historical Count is more accurate than just differentiating between new and returning users.

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Amplitude

JANUARY 26, 2021

Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. curbside, drive-thru, takeout) and whether or not users redeem their rewards.

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Data Visualization Analytic Tools Research Software Customer Experience 59

Amplitude

SEPTEMBER 15, 2020

Comprehensive, accurate event data is integral to making data-driven decisions with Amplitude. In addition, direct connections to Adobe Analytics , Amazon S3, Intercom, and upgraded server-side SDKs join our ever-growing collection of supported integrations. New in Analytics. New in Data Management.

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Userpilot

SEPTEMBER 14, 2022

Learn about your customer- who is your target audience? Look back and learn- collect feedback and improve. Boosting customer retention. Source: 2020 State of Product Marketing report. Learn about your customer. You can’t launch a product successfully if you don’t understand your target customer.

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Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Your users will thank you one day. Susan Stavitzski – Customer-Driven Product Person and Product Leader.

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Indicative

JUNE 1, 2020

year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. Indicative’s customer journey tools help you visualize a variety of conversion paths. How old are they? .

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The Product Coalition

FEBRUARY 16, 2020

According to IDC, we’ll have 40 trillion Gigabytes of data by 2020. Quantitative vs Qualitative 2, Tracking the quantitative data using a tracking plan 3, Tracking the qualitative data using feedback tools Meet Quant & Qual?—?Your But remember this: Customer problems don’t change, only attitudes and behaviours do.

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Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

Userpilot

FEBRUARY 17, 2021

We’ve collected the best events for product folks that you can attend online or in-person. Topics: Inventing The Future, Implications of 2020 Panel discussion, No excuses: How to attract, hire, and grow diverse product teams, and much more. for access to all the post-event recordings + slides, £299.00 Table of contents.

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Research Software User Testing Product Research Analytic Tools 98

Usersnap

NOVEMBER 15, 2019

In a nutshell being customer centric means: putting your customers first. It is placing customers at the core of your business and then building everything around it. It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Credits: [link].

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Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Come, join a multitude of SaaS entrepreneurs at the great watering hole of knowledge to learn from some incredible teachers. Upcoming Events.

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Amplitude

AUGUST 7, 2020

Through working with our customers we’ve learned that great product teams each have common Amplitude workflows, regardless of their industry or company size. This saves time for experienced Amplitude users who want to repurpose previous charts, and for admins looking to share Amplitude best practices at scale. New in Analytics.

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Mixpanel

JANUARY 20, 2020

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. In 2019, we shipped over 80 features and wanted to share some highlights to help you get the most out of Mixpanel – and innovate faster in 2020. Learn more about Custom Properties.

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