Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

MARCH 7, 2024

of leadership roles. Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Business of Software Conference

APRIL 9, 2021

Streaming direct from the USA and Italy, two titans of remote working spoke at BoS Online Europe back in 2020. So I am very interested in in learning from Natalie what they did to adjust, but if people also have some more basic questions about how to go from having an office to being remote we can definitely talk about that too!

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199