Intercom, Inc.

MARCH 10, 2022

The e-commerce landscape has grown exponentially since 2020, with experts predicting that the pandemic accelerated transformation of the digital space by up to five years. This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Intercom, Inc.

MAY 25, 2022

We exclusively build on top of a very small set of core technologies. We also partner closely with AWS on new technologies and approaches designed to future proof our rapid growth. This work was completed in early 2020 and the architecture allows us to scale our largest tables indefinitely.

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. When a prospect is intrigued by your outbound marketing and reaches out to your support team to ask a question, is that a marketing, sales, or support issue?

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. in revenue in 2020. Inbound and Outbound Success Stories. in revenue in 2020. Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Intercom, Inc.

JANUARY 28, 2020

After trialling some other solutions, we chose Intercom because it centralizes inbound and outbound conversations without the friction that CRMs add.” . Since its inception in Sweden just over three years ago, GetAccept has grown exponentially, consistently doubling its sales each year with 2020 being no exception. . Going for growth.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

Userpilot

MAY 19, 2021

These definitely play a role, but a study by SaaS Capital in 2020 found that one of the most influential factors is whether you are VC-backed or bootstrapped. Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Outbound Marketing.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

APRIL 8, 2022

They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. In 2020, Prowly was approached by Semrush and was soon acquired by them. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98