Remove 2021 Remove Analytic Tools Remove Dashboard Remove Reporting Tools
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The 7 Best SaaS Analytics Software of 2021

Userpilot

SaaS businesses thrive on data. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. What types of Analytics software does every SaaS business need? Table of Contents.

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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

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The Only 3 Product Analytics Software You Need To Know About in 2021

Userpilot

Product analytics allows you to track and analyze user activity and understand what users actually do rather than what users say they do. These analytics are fueled by behavior-based data that you can use to gain actionable insights. What is Product Analytics. Why Is Product Analytics Important? What is product analytics?

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What Is Software Usage Analytics?

Revulytics

Depending on what you do (product management, software development, etc.), you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments).

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How healthcare companies can use analytics and optimization tools to improve patient experience

Mixpanel

Healthcare brands that practice A/B testing and personalization are 5x more likely to report faster growth than those that do not, according to a study by the A/B testing and personalization platform Kameleoon and Forrester Research. Our investments in analytics and optimization solutions are being put to good use.

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An Honest Review of Pendo Analytics

Userpilot

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? We previously discussed them in our blog post about Pendo here.

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We made ITSM easier – here’s how

Atlassian

That’s the thinking behind Atlassian IT’s service desk consolidation project. Why we built a new service desk. Service management easily tops the list of essential IT functions. Every so often, IT teams need to reevaluate their solution to make sure it’s still operating effectively for the organization and its employees.