Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

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Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JUNE 14, 2021

To make it even better, FullStory also comes with AI and machine learning features to help you extract insights from your data. You can also calculate and track KPIs like conversion rates and visualize data using dashboards. Another feature that might prove handy is FullStory’s integration with Slack.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Amplitude

JANUARY 29, 2021

It requires access to high-quality behavioral data about your customers, along with machine learning systems to translate that data into predictive insights at a user level. Predictive Cohorts by Amplitude employs machine learning to target users based on future behaviors, not past behaviors. Looking Forward to 2021.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Userpilot

JUNE 11, 2021

FullStory’s AI and machine learning features make extracting accurate insights from your data much easier. It also offers dashboards that you can use for visualizing KPIs like conversion rates after tracking and calculation. ProfitWell keeps track of your revenue, user growth, and important metrics for your SaaS business.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . Dashboards and analytics are only useful when users can understand them.

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

The Product Coalition

DECEMBER 22, 2022

Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9 Machine learning and AI There is no indication that other businesses will give up on artificial intelligence and machine learning. The SaaS market has increased from $31.5

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Analytic Tools Data Visualization Reporting Tools Startups 119

Gainsight

SEPTEMBER 25, 2023

Expanded Application of AI, Including Gen AI We feel the Gartner Market Guide emphasizes the expanding role of artificial intelligence (AI) within Customer Success Platforms. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

JULY 12, 2021

Google’s Data Studio helps you turn your data into informative, easy to read, easy to share, and fully customizable dashboards and reports. Fullstory comes equipped with AI and machine learning features to help you extract insights from your data. Source: fullstory.com. Google Data Studio.

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Analytic Tools Data Visualization Research Software Feedback Software 98

Reveal

AUGUST 15, 2022

Most recently, in 2021, Logi Analytics was acquired by insightsoftware, a global provider of enterprise software solutions for the office of the CEO. Another feature that sticks out is the ability to customize the solution on many levels including dashboards and charts.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Gainsight

MAY 18, 2023

Smart Search This feature uses natural language queries to find the right information and suggest the right action, saving Customer Success teams time and effort to search for words, phrases, or data. Generative AI is incredibly powerful and a transformational business tool,” said Rumelhart.

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Generative AI Data Visualization Reporting Tools Analytic Tools 52

eG Innovations

MARCH 1, 2022

Figure 2 shows a dashboard that tracks the performance of a specific application’s workflow. Looking at this dashboard, a help desk person can quickly see if there is any step of the workflow that is slower than normal. Figure 5: Layer model of a Citrix virtual apps server. Figure 2: Simulation of a multi-step transaction.

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Reporting Tools Data Visualization Customer Feedback Customer Experience 52

Roy Madden

FEBRUARY 15, 2022

The week that the log4j vulnerability broke in December 2021, David’s news progression looked a little different than on a normal day. ” The Threat Intelligence Dashboard in Feedly shows trending articles, trending vulnerabilities, and trending attackers. How David used Feedly to monitor the log4j vulnerabilities.

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Data Visualization Customer Experience Artificial Inteligence Dashboard 83

eG Innovations

JULY 8, 2021

Once you have set up a Log Analytics Workspace you will be able to setup and view various Dashboards or Workbooks in Azure Monitor or use other methods of visualizing and collating the data – for example, Power BI and Graphana are some of the integrations available. Counter name. LogicalDisk. Free Space. LogicalDisk. Disk Queue Length.

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Data Visualization Analytic Tools Reporting Tools User Testing 92

Atlassian

JANUARY 27, 2022

The new Confluence home screen: part personal dashboard, part company bulletin board. Forrester Wave, Enterprise Service Management Q4 2021. to the Atlassian family , bolstering our investments in automation and machine learning. We also gave users new ways to add pages. But we’re not stopping there. Customer highlights.

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Reporting Tools Data Visualization Analytic Tools Research Software 52

PMLesson's Ace the PM Interview

MARCH 29, 2022

I'm experienced in creating data models using R and Python to predict changes in user behavior. I've helped decrease customer churn by 37% in my current role and built a data-dashboard with JavaScript to better visualize growth in real time. Used decision trees and regression modeling. This example does a few things.

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Data Visualization Analytic Tools Technical Review Weak Development Team 52

eG Innovations

AUGUST 3, 2021

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?

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Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

AUGUST 11, 2022

The mobile apps go beyond alerts and include dashboards and drilldowns to allow you to view metrics and the root cause of issue. Digital Workspaces in the New Normal 2021 Survey Report (eginnovations.com). More Information: Citrix Director – How good is it for End-to-End Monitoring? eginnovations.com).

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Analytic Tools Data Visualization Reporting Tools Research Software 52