Product Talk

APRIL 19, 2023

Within the product world at large and the Continuous Discovery Habits community specifically, we’re seeing increasing interest in personal knowledge management, both in terms of the processes and tools people are using to support them on this journey. They sync with your Kindle highlights and serve five highlights for you to review daily.

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Modus Create

JUNE 30, 2021

Welcome to quarter three, 2021. Towards the end of 2020, we made five predictions on digital transformation trends for 2021. These predictions spanned various areas of business: from marketing, engineering, and recruitment to company culture. The first half of the year whizzed past us all.

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Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Brands shifted focus to improving long-term retention. Transcript.

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The Product Coalition

OCTOBER 6, 2023

This filter is not always beneficial — all too often, the communication is distorted, questions are misinterpreted, and frustration develops as a result. Emotion AI, like any other AI technique, requires data to enhance performance and comprehend user emotions. The data differs from use case to use case.

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Userpilot

MAY 10, 2023

AI-powered marketing tools. to analyze customer data and predict customer actions. SurferSEO uses NLP to offer suggestions for content optimization, providing insight into ideal keywords, content length, headers, etc. For instance, CRM systems may conversation labeling and prioritization.

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Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Product walkthroughs are a bit of a specialty for us here at Userpilot , so we’ve collected together our five favorite tools for 2021 and put them to the test. To get onto this list, a tool has to offer interactive walkthroughs.

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Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

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PMLesson's Ace the PM Interview

MARCH 20, 2021

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

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Atlassian

FEBRUARY 9, 2022

That’s the thinking behind Atlassian IT’s service desk consolidation project. In short, we used our own products to vastly improve the end-user customer experience while consolidating and automating the data flow so our support team can make better decisions, faster. Why we built a new service desk. In IT Service Management.

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The Product Coalition

OCTOBER 5, 2021

Read on for the Product Development Health Check Playbook written by Angus McDonald and Kayla Li. A Product Development Health Check is like a fitness test for your product development practice. An important consideration is to not limit the health check to only one area or aspect of your product development practice.

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NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. They tend to provide an overview of the different phases of a product getting developed. URL – [link]. URL – [link].

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Alchemer Mobile

NOVEMBER 21, 2022

Data shows that customers expect to be interacted with, and those interactions heavily influence retention. Data from 2022 Mobile Customer Engagement Benchmark Report. The insights you gather should inform your product roadmap and rally your development team around a single point: the customer. Love Dialog.

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Mixpanel

FEBRUARY 16, 2022

We adopted a product-led growth (PLG) strategy at Mixpanel in 2021. We’ve found that while there’s a lot of great content on how a PLG strategy works conceptually, there’s very little in the way of concrete examples or best practices for how data and analytics teams should implement it.

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eG Innovations

SEPTEMBER 17, 2021

Many businesses therefore evaluate and use managed IT (Information Technology) services to stay competitive and meet their organization’s technical needs. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.

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The Product Coalition

JUNE 18, 2023

Unfortunately, AI is already being utilized by malicious actors, and with the latest advancements, they have access to increasingly sophisticated tools, which could potentially make businesses and governments more vulnerable. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts.

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Amplitude

MARCH 17, 2021

G2–the top independent software review site–recently released their rankings of top software products for 2021 , informed by thousands of customer reviews. Across multiple categories, Amplitude was listed as a top choice for digital business, including a top choice for marketers and the #1 product analytics solution overall.

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Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

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Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Retention rates are an indicator of whether or not your product or service is high-quality and valuable. ?

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Usersnap

JULY 16, 2021

Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Soon after, its studies also focused on service expansions and acquisitions. While seemingly clear enough, acquiring such data is multi-tiered. How can tech and available data enhance research initiatives?

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The Product Coalition

SEPTEMBER 23, 2022

Four years ago, Toyota partnered with analytics firm Lucidity to track marketing campaigns. The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. The data is decentralized: all users of the blockchain have access to the registry.

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Analytic Tools Feedback Software Data Visualization Marketing 121

Intercom, Inc.

FEBRUARY 22, 2022

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. This is where products are born, where they develop, and where they modify the company’s exposure to the internet and to web security threats in particular. . Shipping quickly – and securely.

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Data Visualization Customer Experience User Testing Reporting Tools 118

Userpilot

SEPTEMBER 23, 2021

If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. In practice, all companies start out with reactive onboarding, as they never have enough data on their customers to predict their actions in the early stages of their business.

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Analytic Tools Onboarding KPIs Customer Experience User Testing 90

The Product Coalition

JUNE 20, 2022

In 2021, 69% of physicians reported burnout. Healthcare software development companies have found a way to relieve doctors and reduce the risk of professional burnout, which is healthcare mobile applications. A doctor receives regularly updated statistics on a patient’s condition and uses the data to adjust the treatment.

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freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. Many major developed countries have declared “ carbon neutrality ” as their goal by 2050. and those who are seeking new service ideas.

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freshtrax

MARCH 25, 2024

supermarket chain, has been offering a service that successfully combines Amazon’s technology with Whole Foods Market’s various data. Payments in the Palm of Your Hand One of these services is an innovative payment method called “palm payment” using the Amazon One service.

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The Product Coalition

JANUARY 28, 2021

Wikipedia defines software bugs as “an error, flaw or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.” Most bugs arise from mistakes and errors made in either a program’s design or its source code, or in components and operating systems used by such programs.”

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Reporting Tools Software Review Technical Review Systems Review 183

Usersnap

SEPTEMBER 20, 2021

You and the customer support team are literally treating each customer like royalty, providing super service that matches their needs and wants at every step. What if there’s a way to measure the success of your customer service strategies and know if customers are happy with their experiences? Follow-up With Tool Reviews 2.

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Feedback Software Research Software Reporting Tools User Testing 52

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Whether your interview focuses on System Design , Data Structures, or Algorithm questions , our SWE mini-guide will give you a better idea of where you stand as a candidate. System Design Design a reservation and payment system for a parking garage. Design a visual landmark recognition system.

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Userpilot

JULY 15, 2021

Common onboarding tools include signup flows , onboarding emails , welcome screens , checklists , tooltips , interactive walkthroughs , and webinars. For example, if a project manager is using software to help him organize tasks, the “Aha Moment” would be when he recognizes that a tool like this has the potential to save him a lot of time.

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Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. as well as from implicit data (favorited items, past purchasing behavior, etc.).

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User Testing Customer Experience Feedback Software Research Software 257

Alchemer Mobile

JULY 29, 2021

This feedback can be left on message boards, on social media, in app store reviews, through online surveys, and more. In turn, insights can be used to re-shape your customer experience landscape. In-app surveys are an incredibly powerful tool for conducting mobile research and improving mobile product roadmaps.

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Feedback Software User Testing Customer Feedback Research Software 246

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. New in – Best New Product Management Books in 2021. Analytics for user onboarding.

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The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

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Research Software Data Visualization Software Review Technical Review 155

PMLesson's Ace the PM Interview

MARCH 29, 2022

Trying to write a data science resume that stands out to your recruiter and hiring manager? That's especially true if you've never applied to a data science job before. In this article, we'll guide you step-by-step and section-by-section to write a great data scientist resume. What languages do you use?

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Userpilot

OCTOBER 19, 2021

Implement as many of the customer retention strategies and tactics outlined in this 2021 Ultimate Guide as you can! The best ways to promote customer retention differ depending on the stage of development your SaaS is at. Best customer retention software tool for tracking analytics: Heap or Mixpanel. Early-stage SaaS.

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Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

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Antwak Blog

FEBRUARY 15, 2021

Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game. Here goes the list of top 10 podcasts in cybersecurity in 2021. Darknet Diaries: Host: Jack Rhysider.

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