Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And here at Intercom, 2021 saw us reach many milestones.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Product Talk

DECEMBER 18, 2024

Defining Continuous Discovery: Setting a Clear Benchmark In my book that came out in May of 2021, I decided to define continuous discovery. I identify as a coach and not a consultant. Nothing even remotely that could identifyany proper nouns, company names, product namesall removed. It is an absolute requirement.

Product Research 245

Product Research Research Software Analytic Tools Feedback Software 245

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? Freelance or Contractor Finally, software engineers can also choose to go the way of freelancers or contract workers. The Top 30 Engineering Manager Interview Questions of 2021 Do you love shipping great products and growing others?

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. In the past ten years, we partnered with rising startups and established brands like HBO, Netflix, the United Nations World Food Programme, and Google, to name a few.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Userpilot

MARCH 7, 2024

78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Sima : “When I was in Sweden – and this is what I’ve been hearing from a lot of nationalities – there is a lot of bias around your name. Again…Why? Maybe because it’s harder for them.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Crafty CTO

JUNE 28, 2023

The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher. Just to name a few: LLMs on a Phone: People are running foundation models on a Pixel 6 at 5 tokens / sec.

ChatGPT 52

ChatGPT Generative AI Data Visualization Artificial Inteligence 52

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. But notice those times we’ll come back and like, honestly, I think probably not in 2021. But like, the name of the company was just putting us in the, like, wrong quadrant to begin with, right. April Dunford Positioning BoS USA.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59