Alchemer Mobile

DECEMBER 27, 2022

We’ve compiled a comprehensive list of the most popular KPIs that mobile app developers are using to measure (and solidify) their apps’ success. In 2021, mobile apps were downloaded more than 230 billion times globally. Maybe your newest ad campaigns are sending the wrong message? Downloads, new signups, and uninstalls.

Feedback Software 244

Feedback Software Research Software User Testing Customer Experience 244

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Message centers. Make each message count. Make each message relevant.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Alchemer Mobile

DECEMBER 27, 2022

We’ve compiled a comprehensive list of the most popular KPIs that mobile app developers are using to measure (and solidify) their apps’ success. Downloads, new signups, and uninstalls In 2021, mobile apps were downloaded more than 230 billion times globally. Maybe your newest ad campaigns are sending the wrong message?

Feedback Software 130

Feedback Software Research Software User Testing Customer Experience 130

Intercom, Inc.

APRIL 7, 2021

The result is the Customer Support Quality Benchmark Report 2021. 85% of customer service teams now offer proactive help, in the form of things like in-app onboarding , outbound messaging , or notifications. By the end of 2021, 80% of support teams will have QA procedures in place”. How the support landscape is changing.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Userpilot

MAY 17, 2021

Go ahead and skip directly to the product marketing KPIs list or continue to read if you’re just starting out and looking to understand more about what product marketing is first. What is a Product Marketing KPI metric? Product Marketing KPIs vs Product Marketing OKRs. What is a Product Marketing KPI metric?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Product Marketing 98

Userpilot

JULY 26, 2022

10 Customer retention KPIs and metrics to measure retention. Here are 10 of the most important KPIs and metrics that help you measure customer retention rate. Retention KPI #1 Customer retention rate. Retention KPI #2 Monthly recurring revenue. Retention KPI #3 Customer lifetime value. product tutorials.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 98

Userpilot

JUNE 11, 2021

This helps you improve your marketing messages, and combining this information with the overall user activity data helps you craft better user personas. This helps you craft better marketing messages. 9 KPIs to track through your SaaS analytics. KPI #1: Average Revenue Per User (ARPU). KPI #4: Expansion MRR rate.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52