2021 and KPI - Product Management Today

Mobile App KPIs: The Top Metrics to Measure App Performance

Alchemer Mobile

DECEMBER 27, 2022

We’ve compiled a comprehensive list of the most popular KPIs that mobile app developers are using to measure (and solidify) their apps’ success. In 2021, mobile apps were downloaded more than 230 billion times globally. It is an indispensable KPI because it indicates how many of your users have stayed loyal. .

Feedback Software

Feedback Software Research Software User Testing Customer Experience

How to Develop a Strong Product Strategy in 2021

Userpilot

MARCH 24, 2021

A key result is not the same thing as a KPI (key performance indicator). A KPI is used to measure the continued progress towards a defined performance measure. Increase new user base by 10% end of Q2 2021 Expand usage of existing accounts by 5%. The third rule of objective building: set a key result. Increase Membership Numbers.

Product Research

Product Research Onboarding KPIs Product Strategy User Testing

Mobile App KPIs: The Top Metrics to Measure App Performance

Alchemer Mobile

DECEMBER 27, 2022

We’ve compiled a comprehensive list of the most popular KPIs that mobile app developers are using to measure (and solidify) their apps’ success. Downloads, new signups, and uninstalls In 2021, mobile apps were downloaded more than 230 billion times globally. consumer spent almost five hours on their smartphone every day in 2021.

Feedback Software

Feedback Software Research Software User Testing Customer Experience

Webinars

How to Optimize the Developer Experience for Monumental Impact

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

MORE WEBINARS

The 7 Best SaaS Analytics Software of 2021

Userpilot

JUNE 11, 2021

9 KPIs to track through your SaaS analytics. KPI #1: Average Revenue Per User (ARPU). KPI #2: Monthly Recurring Revenue (MRR). KPI #3: Annual Recurring Revenue (ARR). KPI #4: Expansion MRR rate. KPI #5: Churn MRR rate. KPI #6: Churn. KPI #7: Customer Lifetime Value (CLV or LTV).

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

The Customer Satisfaction Survey: Best Questions And Examples In 2021

Usersnap

SEPTEMBER 21, 2021

The most commonly used KPI for measuring customer satisfaction is the CSAT. Besides NPS, CES and CSAT, there is one more customer satisfaction related KPI that is relevant to businesses that are just starting out: product-market fit. Net promoter score primarily focuses on customer loyalty. Feel free to connect with him on LinkedIn.

Customer Satisfaction

Customer Satisfaction User Testing Feedback Software Product Research

How support leaders measure (and improve) the quality of their customer support

Intercom, Inc.

APRIL 7, 2021

The result is the Customer Support Quality Benchmark Report 2021. If you’re focusing on time to close as your primary support KPI, it could inadvertently encourage your support reps to prioritize the fastest, easiest short-term solve – not necessarily the one with the greatest long-term result for the customer.

Onboarding KPIs

Onboarding KPIs Reporting Tools Customer Experience Data Visualization

Retention KPIs: 10 Metrics To Measure Customer Retention and How To Improve Them?

Userpilot

JULY 26, 2022

10 Customer retention KPIs and metrics to measure retention. Here are 10 of the most important KPIs and metrics that help you measure customer retention rate. Retention KPI #1 Customer retention rate. Retention KPI #2 Monthly recurring revenue. Retention KPI #3 Customer lifetime value. product tutorials.

Onboarding KPIs

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback

Product Marketing Metrics (KPIs) – How To Measure Success in SaaS

Userpilot

MAY 17, 2021

Go ahead and skip directly to the product marketing KPIs list or continue to read if you’re just starting out and looking to understand more about what product marketing is first. What is a Product Marketing KPI metric? Product Marketing KPIs vs Product Marketing OKRs. What is a Product Marketing KPI metric?

Onboarding KPIs

Onboarding KPIs Analytic Tools Feedback Software Product Marketing

User behavior analytics for SaaS: best tips and examples for 2021

Usersnap

OCTOBER 6, 2021

Tangibly, ask yourself: “Which KPI am I going to influence with insights I currently have and the proposed set of actions on them?”. The post User behavior analytics for SaaS: best tips and examples for 2021 appeared first on Usersnap blog - the #1 customer feedback software.

Analytic Tools

Analytic Tools Data Visualization Feedback Software User Testing

Beat Your Competition: Building a Stand-out Mobile Customer Experience

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Track more than just NPS or app store ratings. However, we think NPS alone isn’t enough.

User Testing

User Testing Customer Experience Feedback Software Research Software

Data Management Do’s and Don’ts for 2021 & Beyond

Amplitude

JANUARY 4, 2021

Begin with a solid grasp of your North Star metric —the KPI that best indicates your business’s likelihood of success. This process can become an unmanageable mess if you’re taking in too much data. To avoid over-collection, cultivate a good sense of which metrics are essential to your aims.

Data Visualization

Data Visualization Analytic Tools Customer Feedback Government

Server Uptime Monitoring: What, Why, and How?

eG Innovations

FEBRUARY 11, 2022

That blog post covered several key performance indicators (KPIs) that IT teams must track to ensure that their servers are performing well. In this blog post, we focus on another KPI – server uptime. Detailed analysis of server uptime indicated that starting on Nov 10, 2021, the server had a very low uptime. Information.

Reporting Tools

Reporting Tools Enterprise KPI Events

Product Analytics Tools 101: The Only Type Of Analytics Tools You Really Need As A Product Marketing Manager

Userpilot

AUGUST 30, 2021

Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics can be utilized by any industry with a digital platform – in 2021, that's 99% of them. KPI and other custom-built dashboards. Tracking custom events. Data funnels.

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

Product Development Health Check Playbook

The Product Coalition

OCTOBER 5, 2021

Another problem can arise from bonus schemes and KPI programs that financially reward people for achieving goals that are not aligned to their product work. Originally published at [link] on September 6, 2021. Find Kayla on LinkedIn.

Weak Development Team

Weak Development Team Reporting Tools Research Software Feedback Software

Amplitude Product Recap: Our Biggest Innovations in 2020

Amplitude

JANUARY 29, 2021

Now they monitor 5th workout as a KPI in Amplitude, and make product bets to help new users get there faster. . Looking Forward to 2021. To learn about our plans to become the operating system for digital business in 2021, join our leadership team for a Product Roadmap Webinar on March 3.

Data Visualization

Data Visualization Analytic Tools Onboarding KPIs Government

How to get product and analytics teams at large companies working together in lockstep

Mixpanel

JUNE 12, 2023

It makes sense to divide this step into two parts: The KPI Strategy part is where product metrics around a new feature or product are defined or refined. Since 2021, Asaf has been managing product analytics teams at the AT&T Israel R&D Center. Happy teamworking!

Data Visualization

Data Visualization Analytic Tools Reporting Tools Customer Experience

How to get product and analytics teams at large companies working together in lock-step

Mixpanel

JUNE 12, 2023

It makes sense to divide this step into two parts: The KPI Strategy part is where product metrics around a new feature or product are defined or refined. Since 2021, Asaf has been managing product analytics teams at the AT&T Israel R&D Center. Happy teamworking!

Data Visualization

Data Visualization Analytic Tools Reporting Tools Customer Experience

71 Scrum Product Owner Interview Questions (2)

The Product Coalition

JANUARY 5, 2021

Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. for example, ROI, cost savings, engagement, and other KPI?—?have Do you want to get this article in your inbox in the future? You can sign up here for our weekly ‘Food of Agile Thought newsletter’ and join 29k other subscribers. ??

Product Research

Product Research Technical Advisors Customer Experience User Testing

How to get product and analytics teams at large companies working together in lockstep

Mixpanel

JUNE 12, 2023

It makes sense to divide this step into two parts: The KPI Strategy part is where product metrics around a new feature or product are defined or refined. Since 2021, Asaf has been managing product analytics teams at the AT&T Israel R&D Center. Happy teamworking!

Data Visualization

Data Visualization Analytic Tools Reporting Tools Customer Experience

Gross Retention vs Net Retention: What’s the Difference and How To Improve Both?

Userpilot

JUNE 15, 2022

Now let’s check the SaaS industry benchmarks as of 2021. You can track and see the KPI trends over time. Then you can improve in-app experiences to reduce churn and downgrades. Gross Retention vs Net Retention industry benchmarks. The median gross revenue retention rate for private companies is between 88% and 90%.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Onboarding KPIs

Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

JUNE 10, 2021

Despite the size and global complexity of the company, they developed a vision and roadmap to success with four KPI: revenue growth, lead pass to Sales, retention, and merchant satisfaction NPS.

Feedback Software

Feedback Software Research Software User Testing Onboarding KPIs

Product Management Today

Mobile App KPIs: The Top Metrics to Measure App Performance

How to Develop a Strong Product Strategy in 2021

Webinars

Trending Sources

Mobile App KPIs: The Top Metrics to Measure App Performance

Webinars

The 7 Best SaaS Analytics Software of 2021

The Customer Satisfaction Survey: Best Questions And Examples In 2021

How support leaders measure (and improve) the quality of their customer support

Retention KPIs: 10 Metrics To Measure Customer Retention and How To Improve Them?

Product Marketing Metrics (KPIs) – How To Measure Success in SaaS

User behavior analytics for SaaS: best tips and examples for 2021

Beat Your Competition: Building a Stand-out Mobile Customer Experience

Data Management Do’s and Don’ts for 2021 & Beyond

Server Uptime Monitoring: What, Why, and How?

Product Analytics Tools 101: The Only Type Of Analytics Tools You Really Need As A Product Marketing Manager

Product Development Health Check Playbook

Amplitude Product Recap: Our Biggest Innovations in 2020

How to get product and analytics teams at large companies working together in lockstep

How to get product and analytics teams at large companies working together in lock-step

71 Scrum Product Owner Interview Questions (2)

How to get product and analytics teams at large companies working together in lockstep

Gross Retention vs Net Retention: What’s the Difference and How To Improve Both?

Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Stay Connected