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429: Innovation practices of the best companies – with Sally Kay

Product Innovation Educators

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). Hershey, the chocolate maker, was the last winner, in 2022.

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Customer Experience author Elizabeth Dixon on the CX that makes an impact

Intercom, Inc.

Elizabeth currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been a professional speaker for over a decade. First, find out your differentiator, the quality that uniquely adds value to the marketplace or the customers. Do you have any plans or projects for 2022?

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Tools of the Trade: Using Personal Knowledge Management to Solve Problems and Boost Creativity

Product Talk

Since he’s relatively new to product management—Christian switched from being a developer to a product manager about three years ago—he’s been intentionally trying to gather knowledge over the past few years. As you begin to develop the habits of capturing and processing information, you’ll get a better sense of what works for you.