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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. 2022 has provided us with some truly great series.

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March Madness, AI Style

Crafty CTO

The most famous Text AI is OpenAI’s ChatGPT, initially released just four months ago–though in the current mode of acceleration, those four months seem like ages. The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. predecessor.

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Revolutionizing Design with AI-Powered Design Systems

UX Planet

Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. I created a simple form with inputs and a submit button.

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Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Userpilot

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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Heading into 2024 – Life update, books, links, and more

Andrew Chen

It’s what I’ll blame for not writing as often as I’d like :) But I was able to get the vast majority of our pitch deck for the fund — launched in mid 2022 — published. on using ChatGPT, Oasis AI, and other tools as part of my writing. What to do when product growth stalls.

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Digital transformation is more than AI: you still need a customer-focused strategy

Modus Create

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

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At Pulse 2023, Gainsight Doubles Down On Digital Customer Success and Generative AI

Gainsight

According to Mehta, “The truth is today, even though the technology has evolved, the customer experience has devolved.” We have access to all of this: But, for most B2B companies, the customer experience goes something like this: Mehta continues, “We know this isn’t a technology problem. Welcome to the stage, ChatGPT.