Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Live chat: You can enhance your self-service support system with the live chat feature.

Analytic Tools 98

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Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. 8 Best customer education platforms for SaaS in 2022. Checklists.

Analytic Tools 98

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Userpilot

FEBRUARY 26, 2024

In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. According to online resources, UserIQ, a tool that was widely utilized by many startups to enhance their customer success initiatives, ceased its operations on May 10, 2022.

Data Visualization 52

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Userpilot

FEBRUARY 9, 2023

PLG strategies allow companies to scale faster and with smaller resources thanks to self-service. PLG businesses also achieve lower customer acquisition costs by leveraging organic acquisition channels like WOM marketing while sales teams can focus on high-value deals. Sales-led growth companies depend on big sales teams.

Onboarding KPIs 98

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Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback. But it all comes at a price.

Analytic Tools 52

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Userpilot

NOVEMBER 17, 2022

You can use Spekit to onboard employees with interacted walkthroughs, track their progress, and get invaluable insights from its analytics feature. Spekit for user analytics. When it comes to user analytics , it provides limited information regarding users and flows. As you can see, Spekit provides simple analytics.

Analytic Tools 52

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