Userpilot

DECEMBER 12, 2023

Look no further as this is exactly what this article covers! UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. Resolving these problems is a guaranteed way to make the user experience more enjoyable and satisfying.

Roadmap 93

Roadmap Customer Experience UX Product Research 93

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo Feedback is a module for collecting and managing customer requests. Pendo dashboard.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

JULY 24, 2023

In this article, we take a deep dive into the technicalities of a product launch. Userpilot empowers SaaS your product team to run in-app marketing campaigns, collect customer feedback, and analyze users’ interactions with your product. Then, use the data you acquire to create your ideal user persona.

Product launches 86

Product launches User Testing Product Research ChatGPT 86

Userpilot

NOVEMBER 19, 2023

Learning how to improve cross-selling will let you tap into customer potential, provide additional value, and boost long-term retention. It’s much easier to sell to existing customers than to win over strangers, but how exactly do you cross-sell to SaaS users? Improves customer retention.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Usersnap

SEPTEMBER 12, 2023

If you are providing more value to your customers, then let your product be appreciated at the price it deserves. In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. What product pricing questions to ask customers?

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? This article answers that and more. The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion.

Research Software 93

Research Software Feedback Software Analytic Tools User Testing 93

Userpilot

SEPTEMBER 21, 2023

Looking for user behavior analytics examples to get your inspirations rolling? In this article, we broke down different examples and how to implement them for your product. We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience.

Data Visualization 92

Data Visualization Analytic Tools User Testing Feedback Software 92

Userpilot

SEPTEMBER 4, 2023

This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. But what exactly is it and why does it matter?

Analytic Tools 65

Analytic Tools Data Visualization Feedback Software User Testing 65

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software 94

Research Software Feedback Software Customer Experience Customer Feedback 94

Userpilot

SEPTEMBER 29, 2023

This article provides the guide you need. Together, they tackle growth challenges and work on optimizing the entire customer journey. Main responsibilities of growth teams The primary responsibility of growth teams is to perform experiments and find ways to enhance the user experience. Thinking about building a growth team?

Analytic Tools 103

Analytic Tools Research Software Feedback Software Data Visualization 103

Userpilot

SEPTEMBER 4, 2023

This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. But what exactly is it and why does it matter?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. They’re spending a lot of their time really helping educate or react to questions from other customer-facing teams. It’s true that discovery takes time.

Product Research 229

Product Research Customer Experience Data Visualization User Testing 229

Product Talk

JANUARY 31, 2024

The platform and web application he works on, finfire, connects Netfonds with their customers, their clients, banks, and insurers. To begin his continuous discovery journey, Sebastian wanted to get access to customers. I was just saying to stakeholders , ‘I need to talk to customers now!’”

Product Research 222

Product Research Reporting Tools Feedback Software Customer Communications 222

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software 59

Research Software Feedback Software Customer Experience Customer Feedback 59

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

With many customer acquisition channels available, how do you choose the right one? Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. What is customer feedback?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

MARCH 1, 2023

Is Pendo or Whatfix the best tool for customer feedback? With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. Collecting and analyzing customer feedback is crucial for businesses that want to enhance the product experience and improve customer satisfaction.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

What is the best customer feedback tool, Pendo or Chameleon? In this article, we will compare the top solutions for collecting customer feedback, enabling you to make an informed decision quickly and easily. TL;DR Customer feedback refers to the information and opinions your customers share about your product.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Which is better, Pendo or Userlane, for customer feedback? We’ll discuss exactly what the perfect customer feedback tool should deliver and which is the best choice for your company in this post. TL;DR Collecting customer feedback is an important task for any product team. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Their main problem is that they come with limited customization options (no themes, no emojis).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Apty the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Product Talk

AUGUST 2, 2023

I promise this talk is brand new. In my book, Continuous Discovery Habits , I define continuous discovery as at a minimum weekly touchpoints with customers by the team that’s building the product where they conduct small research activities in pursuit of a desired product outcome. You don’t need access to customers.

Product Research 193

Product Research User Testing Research Software Feedback Software 193

Userpilot

AUGUST 15, 2023

In this article, we detail what a product launch marketing plan is, why you need one, and how to create a successful product marketing from the start. A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Who is your target customer?

Product launches 84

Product launches User Testing Feedback Software Research Software 84

Userpilot

FEBRUARY 25, 2021

There will always be some evergreen niches, and investment is expected to increase to $623 billion by 2023. But to succeed, you have to get the right message out, at the right time, and to as many people as you can who fit your customer persona. You need to cover with your content all organic searches related to your brand name.

Research Software 66

Research Software User Testing Outbound Marketing 66