Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. In this article, we explain: Why investing in AI in SaaS is a must. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Userpilot

MAY 31, 2023

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Analytic Tools 87

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 87

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you. NPS dashboard in Userpilot. Let’s dive in!

Feedback Software 90

Feedback Software Analytic Tools Research Software Customer Feedback 90

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. Userpilot UI patterns.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Systems Review 93

Userpilot

JANUARY 8, 2024

This article shows you how. Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Product Drive 2023 is over, but you can sign up/sign in and watch the replays. ProductHunt uses upvotes from real users to rank products.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Customer Experience 104

Usersnap

SEPTEMBER 12, 2023

But if you’re here, then you must know chickening out is not the way to do business! In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

JULY 31, 2023

These are the main questions we discuss in this article, so if you’re after the answers, you’re in the right place! SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. Userpilot is an alternative product adoption platform with better analytics and feedback features. What is WalkMe?

Data Visualization 93

Data Visualization Embedded Analytics Analytic Tools Feedback Software 93