Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next? It’s a problem of people, strategy, and process.”

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Userpilot

JULY 24, 2023

Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. The Go-To-Market Strategy wheel. Craft your product positioning statement.

Product launches 85

Product launches User Testing Product Research ChatGPT 85

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? However, that doesn’t mean every executive is jumping into AI without doing a little more strategy work.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. P.S. Keen to get ahead of the competition in 2023? Intercom on Product: How ChatGPT changed everything. Zara Burke , Principal Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Andrew Chen

JANUARY 3, 2024

First, I did not write much in 2023 (I was busy!!) but am proud of what I published… Blog posts from 2023 How to design a referral program. on using ChatGPT, Oasis AI, and other tools as part of my writing. Superintelligence: Paths, Dangers, Strategies. How I use AI when blogging and writing.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Userpilot

APRIL 6, 2023

Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. Build personalized & streamlined customer experiences Personalized customer experiences are the cornerstone of any great customer success strategy. Predictive analytics is one of AI’s strongest capabilities.

Data Visualization 93

Data Visualization Analytic Tools Research Software Customer Experience 93

Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Predictive analytics are guiding strategy-making Predictive analytics is a great way to estimate how users will engage with your product in the future. You can track your omnichannel strategy performance with cross-channel analytics.

Analytic Tools 96

Analytic Tools Data Visualization User Testing Reporting Tools 96

Gainsight

OCTOBER 4, 2023

And, while an iframe over ChatGPT is better than nothing, these basic solutions lack the data privacy and analytics power of a robust AI engine that crunches real customer data. The Next Generation of Horizon AI: Gen AI 2023 brought a wave of new AI innovations to the market and Gainsight was part of this wave. Enter Horizon AI.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

The Product Cafe

APRIL 26, 2023

trillion in 2023, businesses are in a frenzy to grab our attention and drive us toward their products. Social media platforms like TikTok and Instagram provide personalized content, so businesses are coming up with innovative strategies to make their products stand out and grab our attention.

Product Research 52

Product Research Artificial Inteligence Feedback Software Data Visualization 52

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. This enables SaaS teams to adjust strategies promptly for optimal performance. Apart from chatGPT, there are dozens of dedicated AI writing tools , and many companies, including Userpilot, embed such capabilities into their products.

Analytic Tools 68

Analytic Tools Feedback Software Data Visualization Reporting Tools 68

Department of Product

NOVEMBER 2, 2023

OKRs are a tremendous improvement on traditional output-driven project planning, but they weren’t designed as a substitute for strategy. (UX UX Collective) Strategy – The essential components of powerful product positioning Former Huawei and IBM exec April Dunford is a positioning expert and author of “Obviously Awesome”.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Product Talk

SEPTEMBER 6, 2023

You talked about strategy and that is a void that we could fill as product leads. We need coherent products, we need products that align with our company strategy. They can’t enumerate the two or three strategies for their product this year. Petra: Definitely, storytelling around the strategy, equally important, right?

Product Research 240

Product Research User Testing ChatGPT Research Software 240

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

JULY 4, 2023

This article will benefit anyone who’s considering a launch on Product Hunt and looking for a strategy that will get results. In this section we talk about the “Coming soon” page, the boom of ChatGPT and AI-generated comments on Product Hunt, the platform’s new anti-spam policy, and the Randomized Homepage. The conclusion?

Customer Experience 115

Customer Experience B2B ChatGPT Reporting Tools 115

The Product Coalition

MAY 20, 2023

However, there’s a delicate balance between ambitious objectives and unrealistic expectations, or between a hardworking team that works productively against a clear strategy and an overextended team that can’t make a significant impact. That’s something anyone can do, even Chat GPT ? . This is where the real challenge lies.

ChatGPT 98

ChatGPT Software Review User Testing Customer Experience 98

Lenny Rachitsky

DECEMBER 12, 2023

. 🎖️ The Best of Lenny’s Newsletter 1.

User Testing 86

User Testing B2C Product Research B2B 86

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. Nevertheless, some core roles and responsibilities of a product manager are: Develop product strategy and vision. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

AUGUST 15, 2023

Go-to-market and pricing strategies that detail your marketing plan and preferred sales process. Online marketing strategies for social media, emails, press releases, etc. It is a strategy designed to create awareness and get customers to adopt the product. Finally, define your product launch marketing strategy.

Product launches 82

Product launches User Testing Feedback Software Research Software 82

Department of Product

OCTOBER 19, 2023

Chartpack: Web Technologies used in product development Q4 2023 What are the most popular programming languages, databases and new technologies that power the web? This Chartpack is designed to help you to stay up to date with the shape of the web in 2023 so that you can make stronger strategic technical decisions.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. We must begin discussing strategies for ensuring the safety of AI as its popularity continues to grow.

Research Software 116

Research Software ChatGPT Data Visualization Systems Review 116