Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

The Product Coalition

JANUARY 6, 2023

You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. A high-risk, poor-performing SDK can result in: This can lead to user churn and poor app reviews. How does Mobile App Tracking work? Coffee enthusiast. Working at UXCam. Originally published at [link].

Analytic Tools 116

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 116

UX Studio: Product Management

OCTOBER 2, 2023

These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects. They also provide expertise in brand naming, go-to-market strategies, and campaign development.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Usersnap

JUNE 27, 2023

Understanding the beta testing process Beta testing is a critical phase in product development , where a chosen user group is granted access to a nearly completed product. Moreover, defining objectives encourages collaboration between users and developers, which further helps achieve desired outcomes.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

The Product Coalition

JANUARY 11, 2021

Advantageous solution amid COVID-19 pandemic Many delivery services have responded to the disease outbreak by introducing contactless food delivery software to minimize the risk of spreading between customers and shippers. billion by 2023 (Statista). The system can actually promote people to keep at home. percent, at $134.49

Software Review 92

Software Review Systems Review Technical Review Customer Experience 92

freshtrax

NOVEMBER 9, 2023

Original Article Published in Japanese on Aug 03, 2023. Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. The market size of climate tech in the U.S. Climate-tech market forecast ( Reference.)

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

UX Planet

DECEMBER 11, 2023

December 2023 Edition I can’t believe it’s taken me this long to write this post. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject. as of the last month of 2023.

Technical Review 73

Technical Review Certifications Software Review Feedback Software 73

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. Developers in various industries now use automatic speech recognition to improve corporate productivity, application efficiency, and digital accessibility. during the forecast period (2023–2029).

Technical Review 104

Technical Review Technology Telecommunications Data Visualization 104

UX Studio

APRIL 6, 2023

They provide custom web design services that help clients achieve their brand and digital marketing objectives. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. Architects can help in every phase of the product lifecycle.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

They provide custom web design services that help clients achieve their brand and digital marketing objectives. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. Architects can help in every phase of the product lifecycle.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Intercom, Inc.

DECEMBER 20, 2022

Anna Griffin , former Chief Marketing Officer at Intercom. An area we paid a lot of attention to was our own internal rate of productivity and efficiency, and we kicked off a project to evaluate everything, every process, every step, every part of how software goes from idea through to live production. Yamini Rangan , CEO at Hubspot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality.

Research Software 105

Research Software Analytic Tools Reporting Tools Data Visualization 105

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Usersnap

MARCH 16, 2023

B2B companies that need help marketing their products or services can partner with B2C online shops. These QR codes direct the client to a payment page, where all payment data are prefilled. QR codes printed on paper direct the client to the payment page without needing to type the address.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

The Product Coalition

OCTOBER 30, 2023

Increase the number of positive customer reviews by 20%. Metrics: Customer complaints as measured by complaints submitted through all channels Positive customer reviews as calculated on the Apple App Store and Google Play Store Customer satisfaction as measured by quarterly surveys Why do OKRs matter to product managers and product teams?

Roadmap 112

Roadmap Feedback Software Onboarding KPIs User Testing 112

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Third, the lines between sales, marketing, product, and support are blurring. Second, expectations are rising for consumer-grade experiences.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

ProductPlan

FEBRUARY 9, 2023

John Cutler coined the term feature factory upon hearing a software development friend complain that he was “just sitting in the factory, cranking out features, and sending them down the line.” ProductPlan’s 2023 State of Product Management Report found that 54% of roadmaps are designed around outputs. Isn’t that a good thing?

Weak Development Team 52

Weak Development Team Reporting Tools Feedback Software Customer Feedback 52

Userpilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). build in-app experiences that increase product adoption and retention without coding). Others include PPC adverts, social media, or email marketing. To promote the events, we use email marketing. Company details (e.g.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. Here’s what’s capturing the attention of global enterprises in 2023. By 2025, the serverless architecture market is expected to grow at a compound annual growth rate (CAGR) of 24.7%, reaching $14.93

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Lenny Rachitsky

FEBRUARY 13, 2024

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. As a product manager, marketer, or designer, you decide what that information is.

Data Visualization 100

Data Visualization Product Research User Testing Research Software 100

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? SaaS learning management systems are used in the learning and development industry for fully online courses as well as blended learning. Integrations with other tools like video conferencing apps or HR software. Let’s dive in for details!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa. The market will judge.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Userpilot

OCTOBER 11, 2023

It involves developing hypotheses about what will drive growth , designing and running experiments, and analyzing the results. It involves developing hypotheses about what will drive growth , designing and running experiments to test those hypotheses, and analyzing the results to make informed decisions about how to move forward.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. leave it to your web developers and marketing team,?—?but of all B2B sales in the US by 2023.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

ProductPlan

DECEMBER 13, 2021

Instead, Product Teams are normally given features to develop, not outcomes to achieve. Some of which are; Harvard Business Review states, $1.3 And Barry O’Reilly argues that, By 2023, an estimated $7 trillion will be spent on these initiatives annually. But, Transformation Programs incur significant costs. trillion in 2020.

Weak Development Team 91

Weak Development Team Agile Technical Review Product Research 91

Userpilot

APRIL 6, 2023

You can then segment your customers based on their respective scores and develop a personalized strategy for each customer. For example, you can use ChatGPT to create templates and outlines for customer interviews or quarterly business reviews. It can be particularly useful if you’re new to customer success.

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Usersnap

JULY 26, 2023

Consequently, this boosts market share and enhances profitability. Companies like Ritz-Carlton and Zappos, known for their exceptional customer service, invest heavily in employee training and development, which includes equipping employees with the skills to handle various customer situations.

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Sequent Learning

DECEMBER 17, 2021

Instead, Product Teams are normally given features to develop, not outcomes to achieve. Some of which are; Harvard Business Review states, $1.3 And Barry O’Reilly argues that, By 2023, an estimated $7 trillion will be spent on these initiatives annually. But, Transformation Programs incur significant costs. trillion in 2020.

Weak Development Team 52

Weak Development Team Technical Review Product Research Agile 52

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? Its analytics are better-developed than Userflow, but all its plans are more expensive. Chameleon offers excellent onboarding and survey functionality with high-level customization, but it’s the most expensive tool in this review. according to G2 reviewers.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company’s payment processor, Shopify Payments, has a ~14% market share, making it the world’s third largest payment processor. But many customers are dissatisfied with service bots.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started! It is free and allows up to 20M monthly events.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. Easy setup – Getting started with Heap is as easy as installing a code snippet into your product.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 116

Analytic Tools Data Visualization Reporting Tools Startups 116

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

SEPTEMBER 29, 2023

What’s the difference between a growth hacker and a growth marketer? The former is mainly concerned with applying hacks that lead to growth due to virality. On the other hand, a growth marketer is focused on improving conversion rates at one specific part of the funnel at a time. Draw a hypothesis based on the data.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105