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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard.

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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

SaaS startups can use WalkMe to onboard customers , keep them in the loop about product changes, and provide ongoing support inside the product. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe analytics.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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Assumption Testing: Everything You Need to Know to Get Started

Product Talk

For example, if you have access to data sources like user behavioral analytics, support tickets, sales notes, customer interview transcripts, or any other data sources that hint at customer behavior, you might be able to start doing some data mining tests right away. Most teams can start assumption testing without waiting for permission.

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Product Briefing – September 14, 2023

Department of Product

The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. But as we delved deeper, it became clear—there’s a seismic shift in the startup playbook that many aren’t noticing. Full report on consumer habits by Deloitte.

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Product Briefing – November 2, 2023

Department of Product

Other products worth checking out this week include a new customer support startup called Plain. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2

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Customer Retention Optimization For SaaS

Userpilot

Identify and reduce friction with funnel reports. Offer self-service support with knowledge base to improve your repeat customer rate. Improve customer service with live chat. Implement a customer loyalty program to increase product stickiness. Increase customer engagement with gamification. Multiply the result by 100.