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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

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Two Development Team Configurations I Lobby Against

Mironov Consulting

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This " Code creators own quality.* " Code creators own quality.*  Here’s my thinking. [1]

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Growing digital product development trends in 2023

Modus Create

You don’t have to provision servers to run apps, storage systems, or databases at any scale. According to a report by cloud solution provider CloudZero, companies that adopt serverless architectures experience a 71% reduction in infrastructure costs on average. billion in value. It’s also an organizational change.

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Our Q2 FY22 letter to shareholders

Atlassian

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

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Women in Tech – Female CxOs Share their Challenges in Tech Startups – with Melissa Kwan, Alice de Courcy, Maja Voje, Laura Erdem & others

Userpilot

According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% 78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology.

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How fintech companies can use product analytics to cash in on their valuable data

Mixpanel

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. Moreover, 25% of financial technology customers now want a fully digital banking experience fueled by remote human assistance available when they need it. from 2022 to 2031.