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In the latest TPG Live session, Driving Impact Through Influence and Experimentation , we dived into strategies product managers can use to expand their influence, foster innovation, and navigate the evolving landscape of product management. Navigating Pushback Resistance to experimentation is a common challenge for product managers.
Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). Reveal Embedded Analytics Data-driven companies have a hidden advantage! How is this possible?
As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. In this post, I’ll walk you through how these tools compare based on actual, hands-on use, not just pricing tables and feature checklists. Starts at $300/month for 1,000 MAUs.
If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.
Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. Consistently update it to ensure users stay informed about newly released features or workflows. Another significant benefit is reduced support tickets.
Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.
Its not just the design, features, or marketing. I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage.
Your user signs up on the web but ignores the onboarding flow and never returns. Or they never install the mobile app and miss half the product experience. Or you send them a follow-up email, but it misses the mark, mentioning features the user never tried out. In short, you’ll reach users in the right place at the right time.
This is the focal point of our on-demand webinar, Unlocking Expansion: How to Spot the Signals That Customers Are Ready to Grow , featuring Taylor Johnston, Senior Director, Gainsight Advisory Services, Gainsight. Meet your customers where they are to help them discover new use cases or features.
Learn about delta testing Resources By Type ïª Blog ï Ebooks & Guides ï¬ Events & Webinars ï Case Studies ï Podcast ï Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. According to Statista, the global IT outsourcing market is projected to exceed $591billion by 2025, reflecting a compound annual growth rate of 5.1percent.
To solve this, Chargezooms team leveraged Userpilots in-app engagement features to not only increase the efficiency of their process but to reduce churn by half while still growing the customer base. With only two team members available to run onboarding sessions and send emails, the team couldnt keep up. Email-only communication.
Why optimizing developer workflows is the easiest way to boost engineering velocity By Matthew Smith Posted in Modernization , Operations Published on: July 28, 2025 Last update: July 28, 2025 If your developers are constantly switching tools, waiting on pull request approvals, or digging through scattered documentation, they’re not the problem.
Learn about delta testing Resources By Type ïª Blog ï Ebooks & Guides ï¬ Events & Webinars ï Case Studies ï Podcast ï Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?
If there’s one AI tool that should be impacting your product discovery work right now, it’s AI prototyping. They are great for testing assumptions , prototyping full solutions , and even building real products (in limited situations). Tools like Lovable , V0 , Bolt , Replit , Base44 , and Magic Patterns feel like magic.
Whether you’re prioritizing budget, specific features, or platform compatibility, you’ll find the perfect solution here. Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available).
Each week, I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: A guide to AI prototyping for product managers Introducing Core 4: The best way to measure and improve your product velocity Top angel investors in the U.S.
We just use their first name We tailor content based on product usage Our emails are not personalized Which metrics are you using to measure success? Focusing on the right metrics is crucial for understanding the true performance of your customer retention emails. There were no check-ins, no reminders, or any value nudges.
A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. The expected benefits align with productivity and innovation.
Are they completing onboarding? Which features do they engage with and which ones do they ignore? My shortlist of the 8 best mobile analytics software for 2025 If you want a quick sneak peek at the tools, check out this table to see each tools sweet spot, core capabilities, starting price, and G2 rating.
Features to look for in a session replay tool Now, when evaluating most session replay tools, its essential to know what features can truly enhance your workflow and provide actionable insights. Supported devices : Web applications (Mobile availability coming in 2025). Lucky Orange Price starts at $14/month. G2 rating : 4.6/5
But is Intercom Mobile still worth the investment in 2025 and beyond? Well cover its key features, pricing, and real user reviews. Core features at a glance: Intercom Mobile So, how exactly does Intercom support mobile apps? Below are seven of its core features: 1. What is Intercom Mobile? Intercom pricing. Source: G2.
How AI can supercharge DevEx And why you should care By Andy Dennis Posted in Digital Transformation , Platform Published on: April 25, 2025 Last update: April 25, 2025 The experience that's slowing down your developersand your business 92% of developers already use AI coding tools, and 70% say AI improves productivity.
It’s built for product people who need clear insights without drowning in data. In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. Then you can tailor in-app experiences for each user.
To make this more concrete, let’s look at an example: Objective : Grow the product management team. Key result 1 : Three product managers are hired. Key result 2: The onboarding system is improved, and time-to-proficiency is reduced by 25%. What are Product Roadmaps? The fourth row lists the product’sfeatures.
Experts predict the Customer Analytics market will top $24 billion by 2025. Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. Common features. Common Customer Analytics Features.
Market development targets new markets with existing products, while product development – existing markets with new products. Market penetration is about increasing existing market share with existing products. Diversification introduces new products to new markets. Checklists are a powerful onboarding tool.
Product managers juggle a lot: customer feedback and customer surveys, behavior analysis, roadmapping, prototyping, documentation, and project management. This article highlights the best product management tools to help you master your tasks and deliver maximum value to stakeholders. It’s a demanding role!
Poor player experiences Our 2025 Customer Service Transformation Report shows that 91% of support professionals say customers expectations of support have increased in the past year, with 85% saying they think AI customer service tools are responsible for this shift. Repeated onboarding and training investments.
Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. billion by 2025 (up from US$2.8 could productivity keep up if everyone in the office worked from home? Making core features easily accessible.
Community offers customers a self-service hub and allows organizations to tap into the wisdom of the crowd, as peers collaboratively solve problems and discover new use cases and features. Created to offer benchmarks for companies across industries, the guide also provides tactical advice for reaching new goals in 2025 and beyond.
Thats why leading Revenue teams are proving value early and often with success plans that track shared goals and verified outcomes, like increased product adoption or reduced time spent on manual processes. As soon as we onboard a customer, we host what we call a Welcome to Acquia call, she shared. Theyre the strategy.
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