Mon.Nov 28, 2022

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Sample Ratio Mismatch: What Is It and How Does It Happen?

AB Tasty

A/B testing can bring out a few types of experimental flaws. Yes, you read that right – A/B testing is important for your business, but only if you have trustworthy results. To get reliable results, you must be on the lookout for errors that might occur while testing. Sample ratio mismatch (SRM) is a term […].

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Product, dance, and pockets of brilliance by Pippa Topp

Mind the Product

In her keynote session at #mtpcon London 2022, Pippa Topp, Interim Head of Product at Charlotte Tilbury, talks about product and creating pockets of brilliance. Watch this video or read on for key highlights from the talk. Pippa started her career as a project manager and never wanted to be a product manager. She had [.] Read more » The post Product, dance, and pockets of brilliance by Pippa Topp appeared first on Mind the Product.


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412: Five keys to unlock your confidence – with Dr. Joan Rosenberg

Product Innovation Educators

How product managers can build authentic confidence. Today we are talking about how to unleash confidence. As product professionals, we need authentic confidence. Joining us is Dr. Joan Rosenberg, a cutting-edge psychologist known for her work in communication, confidence, resilience, authenticity, and grief. She is frequently sought by media and companies to speak and train on these topics.

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How Interactive Self-Serve Guides Help You Elevate Customer Experience


Interactive self-serve guides are getting popular for a good reason: customer service takes a lot of effort and careful planning, so any simplified way is welcome. To be effective with customer service, companies have to consider the product, audience, and the major channels customers like. What’s worse, there’s no one-size-fits-all approach—you’ll often find yourself needing multiple service channels.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Close-Ended Questions – How to Get Quality Insights for Your Customer Feedback


Learning about your customers’ needs is sometimes like being a 1-person paddle boat upstream. Particularly when you don’t have the right tools or questions, it’s a lot of effort just to understand them, much less to execute on what you can learn. When you need to get a large amount of data quickly and easily, one of the best approaches to gather customer feedback data is using closed-ended questions.

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Product Managers Get Ready To Change Where They Get Data From

The Accidental Product Manager

Changes at Google will have an impact on product managers Image Credit: Mary Crandall. In order to be a successful product manager, we need to have data. In fact the more data that we can get our hands on, the better we are able to do our jobs. In the world of consumer products product managers have been having it pretty easy in the past few years. The powerful data collection abilities of Google have make large amounts of information about our customers available to us to purchase.

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Reengaging Churned Customers: 10 Ways to Win Them Back


Did you know reengaging churned customers is possible? Companies lose revenue because they mistakenly think churned users are gone forever. It’s true that you can’t win back everyone that goes radio silent or deactivates their accounts, but the right strategy will help you regain many of them. This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use.

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The Top 3 OKR Templates for Product Operations


OKRs Defined One of the most popular goal-setting frameworks used by product teams is objectives and key results (OKRs). OKRs help you track progress, create alignment, and encourage engagement around measurable results. It is a collaborative methodology that allows teams to set meaningful, audacious goals. In this blog post, we will cover the common challenges […].

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Automate Customer Feedback: The Benefits, Types, Process [Best Tools Included]


Do you have a process in place to automate customer feedback collection? If you don’t, you should get started right away to collect the maximum amount of user data and minimize the work hours required to set up feedback collection. Automation is crucial for taking a customer-centric approach to product growth. But how can you leverage automation to gain an in-depth understanding of user sentiment ?

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.