Userpilot

OCTOBER 28, 2024

A good resource center can host onboarding flows , how-to guides, video tutorials, FAQs, and knowledge-base documents. FAQs What is user onboarding? Essentially, you want to create a way for users to get help whenever they need it. You can do this by creating a resource center. Ready to get started?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

APRIL 16, 2025

App conversion optimization FAQs What is conversion optimization? Mobile app CRO is about understanding your users and providing them with a resonating experience. Userpilot provides the tools to help you do that. Book a demo today to learn more!

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

Alchemer Mobile

MARCH 11, 2025

When you reach out to Alchemer for support, youre not dealing with a faceless bot or an endless stream of FAQs. In an age where automated responses and chatbots are becoming the norm, we believe in keeping it personal. Youre connecting with a real person who understands your unique challenges and is eager to help you succeed.

Differentiation 130

Differentiation Feedback Software Customer Feedback User Testing 130

Userpilot

DECEMBER 29, 2024

Userpilot NPS FAQs What does Userpilot do? As we showed you, features like contextual surveys, response tagging, and advanced segmentation make Userpilot one of the best no-code tools for tracking NPS. Want to see how Userpilot can help you extract real value from NPS data? Book a demo today to see how you can do this without code!

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

BrainMates

JULY 2, 2025

They collaborate with product and marketing to prepare FAQs, knowledge base articles, and internal documentation. Sales also participates in training sessions to learn how to position the freemium offer in conversations with prospects. Support Team Support anticipates new user questions and requests.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

Userpilot

JUNE 29, 2025

Mobile usability testing FAQs What is usability testing in mobile testing? Try to cap each usability session at 20-30 minutes and limit tasks to the most critical flows (three to five tasks). Short, focused tests prevent fatigue and replicate the rapid interactions people have on the go.

User Testing 66

User Testing Product Research Data Visualization Analytic Tools 66

Userpilot

MARCH 4, 2025

FAQs about real user monitoring What does real user monitoring do? Pairing quantitative data with contextual solutions helps you get the entire picture. Lets say users skip a key feature because its buried in your UI: add in-app guidance like a tooltip or interactive walkthrough to drive product adoption.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

APRIL 16, 2025

Knowledge bases : are online libraries of FAQs, articles, and how-to guides. Search functionality: An intelligent search bar should instantly find relevant articles or FAQs based on keywords. Key features: Customizable knowledge base: Organize FAQs and guides into a branded help center that users can easily search and navigate.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

OCTOBER 19, 2024

You can do this by providing a comprehensive FAQ section, detailed knowledge bases , an in-app resource center , etc. FAQs How do you define customer satisfaction? So, give your customers the tools to be their own heroes. Think of it like providing them with a map and compass instead of having them constantly call for directions.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

UX Planet

JANUARY 22, 2025

The platform does not clearly communicate where users can find help, resulting in some users taking excessively long to find an FAQ guide and 1 user missing it altogether. Issue 4: Users Need Accessible Help While a help guide is offered on the platform, it is hidden away in the dropdown menu under the users profile.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Userpilot

OCTOBER 31, 2024

FAQs about product feedback tools To finish, let’s answer a few questions people frequently ask about product feedback solutions. If there’s a demo, book this first so that you know what the tool has to offer and how it works before you start exploring it on your own. Talking of demos. What is product review software?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Usersnap

JULY 24, 2025

Try Usersnap for Smart Discovery Try Usersnap Now Quick FAQs Q: What is AI data discovery? Stop wasting months training AI on useless data. Collect the right data and make your product indispensable.

Product Research 52

Product Research Data Visualization User Testing Research Software 52

Userpilot

JULY 22, 2025

Resource center An in-app resource center , or a help center, is a knowledge hub within your application that hosts educational resources, links to contact customer support , FAQs, video tutorials, etc.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Userpilot

NOVEMBER 7, 2024

Defining a customer success tool and other FAQs. Customer success tools FAQs Finally, let’s explore common questions about customer success tools to better understand how they can help build deeper customer relationships and drive business growth. Best customer success software for startups and small companies.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Usersnap

DECEMBER 20, 2024

A link to your support page or FAQs is a great touch for extra peace of mind. FAQs What are Release Notes? Simple instructions ensure they know exactly whats required. Contact for Support: End with a way for them to reach out if they have questions or run into issues. Something like: Have feedback? But dont lose heart!

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MARCH 5, 2025

FAQs about customer analytics platforms What is customer analytics software? Customer reviews Strengths One reviewer noted that automated feedback emails improve vendor-customer relationships and streamline feedback loops. Its a set of digital tools that collect and interpret data about your users.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 13, 2025

Data visualization tools FAQs What is the definition of data visualization? But if youre looking for an all-in-one solution with automatic data collection and easy-to-use visualizations, Userpilot has you covered. If youre curious to see how it works, book a demo with Userpilot !

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

NOVEMBER 28, 2024

Session recording software FAQs What is a session recording? Userpilot can help if you’re looking for an all-in-one session recording software that lets you perform comprehensive product analytics and act on user insights. Book a demo today to try it!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

MAY 28, 2025

Userpilot Mobile FAQs What is UI in mobile? Everything works together to help you drive adoption from the very first session. Book a demo to see how Userpilot Mobile can help you onboard, engage, and retain users at scale. How to track user activity on mobile apps?

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

Userpilot

DECEMBER 31, 2024

Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. You can add different types of content, such as video tutorials, interactive walkthroughs , and FAQs. Lets be honestsupporting your users can feel overwhelming at times. Thats where the Userpilot Resource Center comes in.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

AB Tasty

JUNE 20, 2025

FAQs about AI in digital experimentation How is AI used in digital experimentation and A/B testing? Because the best optimization happens when human insight meets intelligent tools. Ready to see what AI-powered experimentation feels like? Let’s test something bold together.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

PMLesson's Ace the PM Interview

MARCH 4, 2025

FAQs How competitive are Discord interviews? Check out the many, many Discord servers that are out there. Look into Discord’s company story. Understand Discord’s values on Discord’s working principles page. Discord’s interview process is in-depth and challenging.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

PMLesson's Ace the PM Interview

MAY 15, 2025

FAQs How competitive are Robinhood interviews? Download and explore the Robinhood app. Get to know all of Robinhood’s offerings. Read up on news and current ventures on Robinhood’s blog. Look into the background and values of Robinhood. Robinhood interviews are highly competitive; the conversion rate for interviews is only 1%.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 19, 2025

Product friction FAQs What is product friction? From powerful product analytics software and personalized in-app guidance to user feedback tools, we help you leverage friction for product growth. Get a Userpilot demo today and see it in action! Product friction is anything that hinders or slows users from completing tasks.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 17, 2025

FAQs What is good retention for an app? And if you need the right tools to put these strategies into motion, heres what one of our customers said about using Userpilot for mobile: Book a free demo with Userpilot to see how you can drive existing users' engagement and retain your monthly active users.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

JULY 12, 2025

This approach lets Beable personalize their resource center, serving targeted tutorials, FAQs, and tips to each segment and driving engagement. With funnel analysis and resource center analytics, they measured which articles and guides each segment engaged with, then used in-app surveys to boost participation by 77%.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Centercode

JULY 25, 2025

FAQs About Persona Development How many personas should I create? Use them to connect user testing with real-world profiles for a continuous loop of feedback and refinement. With user profiles and custom teams, Centercode can help tie personas directly to testing, making it easier to validate insights and act on them.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JANUARY 15, 2025

Onboarding emails FAQs How do you write an onboarding email? Interactive walkthroughs, tooltips, and checklists can help users navigate your product, discover key features, and experience those “Aha!” ” moments faster. Focus on providing a concise guide on how to get started with your product or service.

Onboarding KPIs 52

Onboarding KPIs Research Software Feedback Software User Testing 52

Userpilot

MAY 30, 2025

To work around this, the CS team used Userpilot to build an in-app resource center that includes several help options, including: FAQs. Build a custom in-app knowledge base to provide easy access to resources like help docs, tutorials, FAQs, videos, or access chat support, all without leaving your app. Knowledge base. Resource center.

Feedback Software 66

Feedback Software Analytic Tools Onboarding KPIs User Testing 66

UX Planet

MARCH 20, 2025

FAQ about Cursor AI & vibe coding ingeneral Q: Can I use Cursor AI to build an entire app without learning codingskills A: My honest answer is No, at least not at this moment. Refining the app usingAI. If you navigate back to the Xcode, you will see the changes that Cursor introduces makes the app look visually more polished.

Document 58

Document Naming Customer Experience Development 58

Userpilot

NOVEMBER 22, 2024

Session replay FAQs What is the main purpose of session replay? Our tool even has features to help you collect direct customer feedback through in-app surveys, giving you a 360-degree view of your users. Ready to see how Userpilot’s session replay can transform your understanding of user behavior? Book a personalized demo today !

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 30, 2025

Implement an in-app resource center with robust search functionality within the app so that users can search for relevant help articles, FAQs, or other tutorials. Make your initial onboarding flow helpful by including step-by-step guides, checklists, or interactive tutorials.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

OCTOBER 10, 2024

SaaS customer onboarding FAQs What is SaaS customer onboarding? Avoid overwhelming new users with upsells : Mailchimp and Grammarly showed how upselling too early in the journey can disrupt the SaaS user onboarding experience. Make sure to introduce premium features once users have experienced core value.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

FEBRUARY 9, 2025

FAQs What is a thrashed cursor? By leveraging session replays and funnel analysis, you can turn user frustration into actionable insightsbefore it turns into churn. Book a demo today to see how Userpilot can help you uncover hidden UX issues and keep users engaged. How do you fix a broken cursor experience?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MAY 27, 2025

In-app training and support: Deliver on-demand training for complex tasks with in-app tooltips , FAQs, and support, boosting confidence and reducing churn. Feature walkthroughs: Highlight new features with interactive walkthroughs , making it easy for users to understand and adopt updates without confusion.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Software Review 93

Userpilot

APRIL 9, 2025

Resource center: Give users an easy place to find help docs, FAQs, videos, or access chat support – all without leaving your app. By combining different UI patterns (modals, tooltips, banners, etc.), you can highlight key features at a glance. Create a welcome modal with Userpilot.

Analytic Tools 66

Analytic Tools Feedback Software User Testing Customer Experience 66

Userpilot

JANUARY 21, 2025

Resource center overload: A spike in visits to your help docs or FAQ pages is often a sign that users are hitting roadblocks they cant navigate alone. High engagement but no conversions: When new users are active but dont convert, its a clear indicator that something in your onboarding flow or product experience is not what users expect.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52