Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool. This article focuses on user profiles in the SaaS context.

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Userpilot

MARCH 25, 2024

We’ll also discuss a few useful tools to analyze user activity. Product teams can use it to better understand user needs and preferences. Specify customer persona(s) for your analysis to understand the unique needs of your segment. Generate a trend analysis report to see how each segment uses your app.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

MAY 1, 2024

TL;DR User needs analysis refers to using various techniques to understand users’ aspirations, goals, and pain points. You can perform a needs analysis using various methods, such as user feedback surveys, focus groups, and interviews. Then, select a user persona to drill into a particular segment’s preferences and problems.

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User Testing Feedback Software Analytic Tools Research Software 110

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. You can use various analytics techniques to identify similar usage patterns. Use the collective insights to improve the user experience.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

NOVEMBER 22, 2022

User segment vs persona: what makes the two different from each other? While segments and personas are not mutually exclusive, they have different purposes in the SaaS industry. A user persona is a fictional character whose characteristics and goals mimic those of your ideal customer. What is a user persona?

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Userpilot

MARCH 19, 2024

7 types of reports to help measure user engagement patterns: Trend analysis. A step-by-step process for analyzing user behavior trends: Identify the user persona you wish to track. Product teams use this data to improve user experience with their app. Benefits of tracking user behavior data : Understand current usage patterns.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Userpilot

MAY 20, 2024

Are you using B2B loyalty programs in your business? B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you. If you want to start creating the best customer loyalty programs, consider Userpilot.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

Userpilot

FEBRUARY 18, 2024

If your analysis drop-off rates for specific user personas or segments , use filters to ensure you’re including the relevant data. To be able to conduct drop-off analysis easily and efficiently, use the right tools, like Userpilot. Feature usage – when users stop using a feature. Let’s get right to it!

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Analytic Tools Data Visualization Research Software Onboarding KPIs 105

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

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Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. Create user personas to address the specific needs of your users. Create user personas to address the specific needs of your users.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Haines-Group

DECEMBER 28, 2023

All these perceived necessities tend to hold us back. The Solution Of course, the central point of customer research is to disabuse us of our assumptions and to learn what is new. Note, however, that these interviews must be of comparable types of people, not disparate groups. Personifying Needs A quick word about personas.

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Customer Feedback User Testing Customer Experience Product Research 78

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Book a demo now to learn more.

Research Software 103

Research Software Analytic Tools User Testing Feedback Software 103

UX Planet

DECEMBER 15, 2023

Storytelling is an ancient art form used to inform, entertain, and enchant audiences for thousands of years. It is now being used in UX design to create engaging experiences that echo with users long after they have left the interface. Here we will highlight the characteristics of efficient storytelling in UX design.

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Userpilot

APRIL 3, 2024

Follow these 6 essential steps to create a resource center: Define the user personas of your product. Create different types of content to cater to everyone’s learning style. Publish your resource library and promote it to users using a tooltip. FAQs : A collection of answers to the most frequently asked questions.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Coalition

FEBRUARY 20, 2023

It states that if 40% or more of your users would be “very disappointed” if they could no longer use your product, then you’ve achieved product-market fit. Even when I search for “how to find product market fit,” I find vague articles describing how you should understand your target persona, test prototypes, etc., Until the 40% rule.

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Userpilot

MAY 23, 2024

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences. Proactive support.

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UX Planet

FEBRUARY 26, 2024

Being a product designer does not mean you can’t draw from architecture, graphic design, or type design. See volume 7 —December Pro tip: use the cmd + f to find the inspiration you need faster. As type director for Monotype, he oversees typeface design and reprints of classic typefaces such as Optima. See volume 6 — September ?See

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UX Planet

DECEMBER 12, 2023

How can we put these AI tools to use in our real-world work, keeping practicality and effectiveness at the center? How can we put these AI tools to use in our real-world work, keeping practicality and effectiveness at the center? I have found that generative AI can be useful for this task.

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Userpilot

APRIL 29, 2024

Different segmentation types. Customer segmentation use cases. ’ Next use analytics and surveys to collect relevant data and use it to segment customers. Segmentation by role or use case helps teams create personalized onboarding experiences. If yes, this guide is for you! How to create segments.

Customer Experience 105

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UX Planet

APRIL 3, 2024

Actionable tip: Use SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound) to articulate what you want to achieve, whether it’s increasing conversion rates, improving user satisfaction, or identifying friction points in the user flow. It’s crucial to know what you’re trying to understand or achieve with each journey map.

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User Testing Customer Feedback Customer Experience Data Visualization 84

Userpilot

JUNE 12, 2023

Read on to find 12 important survey types and sample questions to ask. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. It can be a tough nut to crack sometimes, but we’ve made it easier in this article.

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Mind the Product

FEBRUARY 11, 2020

While we all came from different backgrounds, we had one thing in common: open-mindedness. While we all came from different backgrounds, we had one thing in common: open-mindedness. Learning the local language (or trying to anyway) and seeing different religions and values made you reflect on your own. I also learned that 7.1

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Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. B2B products often have to appeal to many different personas.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 3, 2023

You can use CES , CSAT , and NPS surveys across the entire customer journey. After completing your customer analysis, create user personas based on real customer traits. Buyer personas are great to turn to when planning your marketing campaigns or when you want to make product improvements. What is customer analysis?

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. Put simply, user personas impact your entire business model. In this article, we take an in-depth look at the user persona creation process.

Data Visualization 98

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Userpilot

APRIL 19, 2024

Market Research Methods Now that you understand the role of well-defined research objectives, let’s examine the different types of market research and research techniques for realizing these goals. Market research uses primary market research as an essential tool. Why should you do market research? The outcome?

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Research Software User Testing Market Research Data Visualization 52

UX Studio

MARCH 1, 2024

Let’s imagine, for example, that AI would relieve us of the tiring task of transcribing hours of interview recordings or that it would sift through huge data sets and generate insights and visualizations within seconds. But the question arises: How useful are the currently available tools, and what challenges do they generate?

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UX Planet

FEBRUARY 1, 2024

Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. UX User personas are like detailed maps that guide the development of a product to meet specific user needs. Understanding the diverse needs of your potential users.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

MARCH 4, 2024

These patterns encompass a range of activities, including how users navigate, how they search for information, the features they use most frequently, and their responses to various design elements or content types. Analyzing behavior patterns helps you identify usability issues, uncover user needs, and inform future design.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit.

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Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MARCH 6, 2024

We also explain: How product funnel differs from marketing and sales funnels. Its different stages. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. This helps create user personas. Key metrics to track at each stage.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. What is a product launch?

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Product launches Product Research Data Visualization Research Software 105

The Product Coalition

SEPTEMBER 9, 2022

Product managers come in different shapes and sizes (i.e., What type of revenue? Who are the user personas in this market? How is the product suited to target these personas? What problems can we solve for these personas? User persona Who are the buyer and user personas in this market?

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Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Creating a user persona can be hard sometimes. In this article, we’ll take a quick look over what a user persona is and how to create one. What is a user persona? How to create a user persona?

Analytic Tools 98

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Userpilot

AUGUST 19, 2022

Empathy map vs persona: what are these and what’s the difference between them? Both user personas and empathy maps are techniques used during the UX design process to understand users on a deeper level and create a product that resonates with them. What are user personas?

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

DECEMBER 19, 2023

A few of these are: Try to better understand customers by mapping their user personas. Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder.

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