Advertising Branding Customer Communications User Testing 
Alchemer Mobile
APRIL 28, 2020
The key piece many major brands are missing right now: Listening. Customers are so tired of being talked at. Brands need to give customers the opportunity to express these needs and then actually make changes based on that feedback. And how many have actually shown they’re here for us rather than just saying it?
Intercom, Inc.
AUGUST 13, 2020
But long gone are the days of one-size-fits all marketing. The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. Nowhere is this shift in power from brands to customers more apparent than on the internet’s favorite public playground: social media.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Product Coalition
OCTOBER 20, 2023
With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents.
Intercom, Inc.
MAY 18, 2022
First-party data is the future of online engagement and customer experiences. customers, site visitors, leads). Let’s discuss what first-party data is, how Intercom thrives on it, and how to leverage it to support smarter customer engagement. There’s no two ways about it. What is first-party data?
Userpilot
FEBRUARY 26, 2023
Most SaaS companies know that every touchpoint with users or prospects is a crucial part of the acquisition process. However, not all product marketing teams have mastered the art of digital customer engagement. What is digital customer engagement? What are the benefits of digital customer engagement? More customer data.
Intercom, Inc.
JUNE 22, 2022
Today, we’re excited to launch Intercom SMS – increase engagement and encourage action with two-way SMS that connects you to your customers anytime, anywhere. For businesses looking for a reliable, fast, and effective way to communicate with their customers, SMS is a no-brainer. Boost your customer engagement with Intercom SMS.
Intercom, Inc.
MAY 17, 2022
The age of mass media marketing and advertising is over. The one-size-fits-all approach is lost on customers that increasingly value individualization. Atomized media: There are more channels than ever, and brands are scrambling to tailor their message to suit each one. The message is the medium.
Expert insights. Personalized for you.
147 
Let's personalize your content