Johanna Rothman

OCTOBER 12, 2020

So far, we've discussed the lever of canceling a project at any time with the serial lifecycles in Part 1. We added another lever of looking for more feedback with iterating over the requirements in the iterative lifecycles in Part 2. That's because these lifecycles normally complete one feature set at a time.

User Testing 112

User Testing Product Research Agile Feedback Loop 112

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. See Customers, Internal Delivery, And Trust for a recent post about demos and trust.) See TBM 8/52: The Problem With “Internal Customers ”. That's why the duration of the internal feedback loops is so important.

Product Research 124

Product Research Feedback Loop Workshop User Testing 124

Product Innovation Educators

JANUARY 3, 2022

How product managers can use the Modified Agile for Hardware Development Framework. They think they have the answer for applying Agile principles to hardware projects, and they call it the Modified Agile for Hardware Development (MAHD) Framework. It starts with describing the customer experience through user stories.

Agile 112

Agile Development Feedback Software User Testing 112

Johanna Rothman

FEBRUARY 27, 2024

I never had to experience CASE tools in the 90s. “Agile” as a way to do much more work in much less time. (NO! But, as an industry, we continue to look for the recipe, the shortcut, the silver bullet, all to decrease the time and cost of product development. (I It doesn't work that way!!)

Product Research 82

Product Research Software Review Feedback Software Feedback Loop 82

Johanna Rothman

JANUARY 16, 2019

Many of my clients are trying to use short feedback loops in agile approaches. The more need for product innovation and change, the shorter the feedback loops need to be. ” for at least these reasons: The act of estimation takes time away from doing the work and getting the feedback.

Product Research 60

Product Research Feedback Loop User Testing Customer Feedback 60

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. The more often we iterate strategically, the more we exhibit business agility. Is it worth the team's time to finish the other 2 stories in this iteration? Short Feedback Loops Can Create More Decision Points.

Product Research 96

Product Research Feedback Loop Strategy User Testing 96

Johanna Rothman

OCTOBER 2, 2023

” It depends on how your lifecycle manages feedback loops and learning, how collaborative the team is, and how much WIP the team has. Each Lifecycle Manages Feedback Loops Differently Brooks wrote the original version of The Mythical Man-Month in 1975, based on the 1960s IBM 360 project. .”

Product Research 94

Product Research Customer Feedback Feedback Loop Feedback Software 94

Johanna Rothman

JANUARY 16, 2019

What if you don't need to experiment to reduce risks? Your planning feedback loops can be longer. We need short feedback loops in the project/program to see where we are and make small adjustments. Given that you've already experimented, you've learned enough to finish proceeding with the work.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

Johanna Rothman

SEPTEMBER 28, 2021

More of my clients say they want business agility. Yet, we don't share a common definition of business agility. Those actions show that managers change their actions in the face of new information or feedback. Those actions show that managers change their actions in the face of new information or feedback.

Agile 89

Agile Feedback Software Product Research Feedback Loop 89

Johanna Rothman

APRIL 18, 2024

You have several options: Separate the customer-facing problems from all the other ideas. Implement or Fix Customer-Facing Problems When customers report problems, how does your organization react? Implement or Fix Customer-Facing Problems When customers report problems, how does your organization react?

Product Research 72

Product Research Feedback Loop Data Visualization Reporting Tools 72

Johanna Rothman

JULY 25, 2018

I’m working on my roadmapping talk for Agile 2018. I finally had the transforming idea about how to position the talk: Roadmapping and product planning are about feedback loops. The shorter the feedback loop, the faster and more often we can learn. See the post about Double-Loop Learning.)

Product Research 41

Product Research Feedback Loop User Testing Customer Feedback 41

Agile Velocity

MAY 14, 2020

Did you know you can maximize your chances of achieving desired business outcomes by combining DevOps with an Agile transformation? When you hear “Business Outcomes,” “DevOps,” and/or Agile transformation” – what comes to mind? Agile Transformation. Agile transformations and DevOps initiatives are complementary.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Johanna Rothman

OCTOBER 15, 2020

You might not have the time. Maybe you need feedback from customers. Isn't every iterative and incremental approach an agile approach? We often hear agile approaches are a mindset. An agile approach requires a change in culture at the team level, at the portfolio level, and in management.

User Testing 70

User Testing Agile Product Research Weak Development Team 70

Johanna Rothman

FEBRUARY 12, 2019

Your customers can't take your product more often than once or twice a year. The teams miss the feedback loops so critical for an agile approach. Their agile transformation falls apart. Rethink Your Definition of Customer. What if we expanded our thinking of “customer”?

User Testing 58

User Testing Product Research Customer Feedback Customer Experience 58

Johanna Rothman

FEBRUARY 25, 2019

Some of my clients have struggled with their project governance as they move to agile approaches. The people in projects and programs spend a lot of time to create those estimates. The time people spent generating that information was a waste. See my series on Balance Innovation, Commitment, & Feedback Loops: Summary.

Agile 68

Agile Government Customer Experience Product Research 68

Johanna Rothman

AUGUST 21, 2019

It's time to wrap this series. I started asking if you actually need an agile approach in Part 1 and noted the 4 big problems I see. Part 2 was why we need managers in an agile transformation. Part 4 was about how “Agile” is meaningless and “agile” is an adjective that needs to be applied to something.

Agile 65

Agile Product Research User Testing Customer Experience 65

Johanna Rothman

MARCH 10, 2020

The first couple of times, they might have to wait for the expert, but they learn enough to integrate that person's expertise for the future. The team's cycle time improves. In my experience, the project also ends faster. This is any lifecycle, not just an agile approach.). Shorten Feedback Loops.

Product Research 84

Product Research Technical Review Systems Review Feedback Loop 84

Johanna Rothman

MAY 16, 2019

I suggested ways to think about more agile budgeting in part 1. How do you budget your own money and time? My feedback loop is one month at the outside. ” Annual budgeting constrains the project portfolio ideas and work to a one-year feedback loop. .” You don’t make bets for a year at a time.

Data Visualization 60

Data Visualization Agile Product Research Feedback Loop 60

Johanna Rothman

JUNE 17, 2022

If I stretch that analogy a little, managers need to see where we are predictable for the next bit of time, and the options we see for the future. Most teams use agile approaches because they want some feedback, internal and external, to guide the future product development. We need to update those options as we learn more.

Roadmap 94

Roadmap Product Research Feedback Software Customer Experience 94

Johanna Rothman

MARCH 8, 2022

In Agile and Lean Program Management , I suggested two other views of large products. I suggest you first measure cycle time. Measure Delivery Cycle Time. Your customers care about when they will get features. That means the cycle time for any given team doesn't matter. Ask the teams to generate experiments.

Data Visualization 115

Data Visualization Feedback Software Product Research Customer Experience 115

The Product Coalition

FEBRUARY 18, 2019

A few guiding principles include: Get to your users as soon as possible. The Minimum Viable Product (MVP) idea is central to the lean / agile methodology Get feedback as soon as possible. What is natural to users? 2) What if gaining access to users requires signing a pilot customer … and that takes twelve months?

Agile 61

Agile Product Research Data Visualization User Testing 61

Johanna Rothman

MAY 10, 2019

They're not living the principles of the agile manifesto. If you work in either a small startup or an agency where you deliver work for hire, you might have a PO who interacts with the customer. You might be lucky to have a real customer to work with. Most organizations have larger efforts. Not team cycle time.

Product Research 60

Product Research Feedback Loop Customer Experience Agile 60

Johanna Rothman

AUGUST 14, 2019

In Part 1 , I wrote about how “Agile” is not a silver bullet and is not right for every team and every product. This post is about how management fits into agile approaches. Too often, managers think “agile” is for others, specifically teams of people. Team-based “agile” is not enough.

User Testing 69

User Testing Agile Product Research Feedback Loop 69

Johanna Rothman

OCTOBER 20, 2020

I discussed the origins of the agile approaches in Part 5. In this post, I'll discuss how you can create an agile approach that fits your context. Why should you create your own agile approach? You deserve an agile approach that helps you achieve the business outcomes you need. What do you need? Start with the Team.

User Testing 60

User Testing Agile Technical Review Feedback Software 60

Userpilot

JULY 30, 2021

The product manager role is responsible for understanding what customer problems to solve and what success looks like for a product. The upsides of product management include the fact that every day is different, you get to work with technology, it sets you up to be an empathetic leader and you get to see customers use what you created.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

DISQO

MAY 18, 2016

As organizations expand the scope of how they approach innovation, product consultants and user experience consultants have emerged as powerful forces in that initiative. Alpha recently teamed up with Product School to host an event featuring some of the most prominent product consultants in New York.

Consulting 40

Consulting Product Research Customer Experience Feedback Software 40

DISQO

MAY 18, 2016

As organizations expand the scope of how they approach innovation, product consultants and user experience consultants have emerged as powerful forces in that initiative. Alpha recently teamed up with Product School to host an event featuring some of the most prominent product consultants in New York.

Consulting 40

Consulting Product Research Customer Experience Feedback Software 40

Johanna Rothman

NOVEMBER 18, 2022

Yet, we don't always notice these changes, so we don't create options and experiment. Instead, we need to generate options and see where we might experiment. We manage the risks of long-term commitments (decisions) by gaining experience with that person in many circumstances. (I Those change all the time.

Customer Experience 98

Customer Experience Product Research Consulting Management 98

Johanna Rothman

SEPTEMBER 13, 2021

By themselves, a customer can't use an output. Some examples: Tasks in a user story, such as “design database schema.” It's the same idea with tasks in a user story. But neither of those tasks offers the user a benefit. But your customers use your outcomes. I decided that was worth a blog post.

Product Research 92

Product Research User Testing Feedback Loop Customer Feedback 92

Johanna Rothman

NOVEMBER 30, 2020

“Mind-meld” with the users. You might create an image of the feedback loops, as in Unearthing Your Project's Delays. You might facilitate the team in creating their value stream maps for the various kinds of work so they can measure their cycle time. Just the time to release a feature). That's enormous.

Weak Development Team 98

Weak Development Team Feedback Software Development Product Research 98

Johanna Rothman

AUGUST 11, 2022

Many agile teams and product leaders assume they can make many product decisions on their own. They do have some constraints, such as “this kind of customer” and “these kinds of problems.” I'm fond of multiple short feedback loops so people can change their minds in the face of new data.

Fractional CTO 103

Fractional CTO Data Visualization Weak Development Team Product Research 103

Johanna Rothman

DECEMBER 6, 2023

Flow Efficiency In How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1, I discussed how removing support staff for departments and managers created longer cycle times. Now, it's time for Economies of Scale and how that ties into resource efficiency thinking. See the Wikipedia article.

Reporting Tools 63

Reporting Tools Finance Product Research Feedback Software 63

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . And per customer?

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Modus Create

MAY 12, 2022

In recent years, our consultants have helped several healthcare organizations shift their focus to preventive care and patient outcomes. Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. .

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Johanna Rothman

JUNE 9, 2020

In the agile and lean communities, we talk a lot about transparency. This image is the transparency principle we used in From Chaos to Distributed Agile Teams. And, when there's too little manager-to-team transparency, the efforts become much more difficult or fail. Why focus on these customers. What do agile managers do?

Management 59

Management Management Product Research Customer Experience 59

ProductPlan

JUNE 11, 2019

But why do product teams have such a hard time creating the right goals to achieve our objectives? Assumptions —Every idea needs to be validated with actual paying customers. No matter how smart you are, how much experience you have, and how much subject matter expertise your team possesses. Why are these things important?

Roadmap 79

Roadmap Weak Development Team User Testing Product Research 79

Johanna Rothman

MAY 8, 2019

I started this series with the question: If we have teams for all other aspects of an agile approach, why wouldn't we want the product owner to also work as part of a team? Could a team reduce the feedback loop durations? Iterative, Incremental, and Agile Approaches Reduce the Feedback Loop Durations.

Product Research 11

Product Research Feedback Loop User Testing Customer Feedback 11