Agile Customer Communications Customer Feedback Feedback Software 
Userpilot
JULY 29, 2021
Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. Higher customer retention. Increased customer lifetime value ( LTV ).
The Product Coalition
JUNE 17, 2020
We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. when retail and in-person customer communication has transformed?—?is
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Mind the Product
NOVEMBER 29, 2018
Know Your Customers’ Problems. It’s product development like that – that seeks out innovative solutions rooted in intimate knowledge of customer’s problems – that has earned Trader Joe’s the reputation as one of the most customer-centric organizations on the planet. We Expect Users to Come to us With Feedback.
Revulytics
NOVEMBER 29, 2018
Back in the spring, some 150 million users of Under Armour’s health and fitness app MyFitnessPal were hit with a data breach, with a bad actor (or actors) stealing their user names, email addresses, and passwords. What’s more, its communication not only identified the problem, it presented users with actions to take.
Intercom, Inc.
APRIL 6, 2022
For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. In fact, studies show that not only do customers expect great experiences when interacting with companies, they’re willing to pay more for them. Here are some of their takeaways.
The Product Coalition
SEPTEMBER 14, 2020
That was the key question I posed in my Agile Cincinnati keynote recently. A poorly defined product impacts your ability to respond to changing customer and market needs. It causes organizational and communication woes. It thwarts organizations efforts to scale agile product development. This has serious consequences.
Gainsight
MAY 3, 2020
Last week we were treated to a lively conversation with Eric de Jager, President at Harbor Products Group, and our very own Tyler McNally, VP of Customer Experience who really proved how vital it is for Product Leaders and Customer Success leaders to partner during these uncertain times. In-App Guides/Survey.
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