Mind the Product

APRIL 10, 2020

Negative – where launches are so bad they get rolled back. This in turn feeds project plans and feature roadmaps, and the micro-planning of an agile product team. If we take a macro view of this process we see that nothing about it is agile. Steps, that develop the ideas and test them. These are very rare.

Framework 167

Framework Weak Development Team Customer Experience User Testing 167

Userpilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. To evaluate your in-app messages, use flow analytics.

Product launches 95

Product launches User Testing Product Research Analytic Tools 95

ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. Teams must carefully consider if product operations solve the core problems and challenges.

Weak Development Team 52

Weak Development Team Data Visualization User Testing Feedback Software 52

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. Not all friction is bad. Share information across multiple teams. How do you create friction logs?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! Product Manager’s roles is the stage in the product development process where each is involved.

User Testing 98

User Testing Customer Feedback Onboarding KPIs Product Management 98

Mind the Product

JUNE 22, 2018

Transactions are made by sending PIN-protected text messages in exchange of a small fee of 25 Kenyan Shillings (less than 25p). Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second. Be Passionate.

Data Visualization 91

Data Visualization Banking Weak Development Team Customer Experience 91

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Know your neighbors Explore your competitors’ apps , and public feedback to document their strengths and weaknesses. At the minimum, your mobile product will bring design teams, IT, marketing and operations together?—?these

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

NOVEMBER 15, 2021

Alternatives like Userpilot or other agile digital adoption platforms come with the necessary elements needed to create a contextual, personalized user experience. That said, it's not that agile digital adoption platform as one might expect. In-app messaging. The poor UI design may actually slow your team down.

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 95

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2014 – Testing and Growing the Team.

User Testing 113

User Testing Weak Development Team Onboarding KPIs Customer Experience 113

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team. As time went on, our community of practice leaned into this message.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

UX Studio: Product Management

OCTOBER 1, 2022

Pros: Great interactions Drag and drops Multiple platforms Master elements Cons: Too complicated for newbies Quite expensive Limited functions in the standard edition Mobile views need to be improved Complex prototypes tend to be slow Price: $29 / user / mo UXpin Many designers and product teams use UXpin. Definitely has to be on this list.

Feedback Software 59

Feedback Software UX User Testing Customer Feedback 59

The Product Coalition

MAY 17, 2019

The product team : This is the close-knit team that build the artifacts used to evolve the product (green layer). Ideally, this is a cross-disciplinary team working closely together in an iterative/agile kind of way. The team tend to operate in weekly / bi-weekly cadence. Your team is who you are in a way.

Weak Development Team 60

Weak Development Team Product Research Product Management Product Manager 60

UX Studio: Product Management

SEPTEMBER 25, 2017

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag. Price: Basic plan starts at $25 / month for 5 team members. Collaboration tools.

Data Visualization 111

Data Visualization Feedback Software Reporting Tools Analytic Tools 111

Userpilot

JULY 5, 2022

As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. Riskiest Assumption Testing (RAT) and Fake Door Testing are good ways of validating ideas before you commit to developing them. What is incremental innovation?

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. You may also look outside the CS team.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

Product Innovation Educators

NOVEMBER 23, 2020

Microsoft Teams had to figure out how to scale and service their product when its application was far greater than they had anticipated. They were agile beyond agile, and for a lot of brands that’s just not part of their DNA. A lot of C-suite leaders weren’t used to dealing with uncertainty.

Airlines 70

Airlines Product Management Product Manager Data Visualization 70

The Product Coalition

MARCH 15, 2023

For example, if you find that the average time to clear a check is increasing, you’ll want to investigate why that’s happening by investigating with qualitative research methods, like session replays as discussed above, and possibly provide some message warning your users of the extended time frame. Clear messaging.

Onboarding KPIs 125

Onboarding KPIs Analytic Tools Research Software Data Visualization 125

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 75

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. With digital news being a budding space, and resources always limited, I found myself doing content, product, and development all at the same time. In my experience, it’s better to develop based on your own intuition and experience and get feedback as you go.

Weak Development Team 53

Weak Development Team Feedback Software Data Visualization Customer Experience 53

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? What are the important things that flow from the product management group to development? Rich Mironov presenting on why we need Product Management.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

UX Studio

NOVEMBER 21, 2017

The team comprises one of the most important things in your work: these people surrounding you, and the relationship with them. This article will give some help on how to discuss design with a designer or team, based on the book by Aaron Irizarry and Adam Connor , Discussing Design. BAD design critique is… Selfish.

User Testing 75

User Testing Feedback Software Customer Feedback Weak Development Team 75

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. With digital news being a budding space, and resources always limited, I found myself doing content, product, and development all at the same time. In my experience, it’s better to develop based on your own intuition and experience and get feedback as you go.

Weak Development Team 40

Weak Development Team Feedback Software Data Visualization Customer Experience 40

Izenda

JUNE 17, 2019

The message got 15,000 retweets and more than 20,000 likes on Facebook by the following day, citing many to say that Oreo won the “Marketing” Super Bowl. It’s often lumped in with “poor-planning skills” and “control issues.” Think about the technical product’s development life cycle. A Changing World. They should: Be in control.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

UX Studio: Product Management

SEPTEMBER 16, 2021

As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. Apart from designing impactful digital solutions for our clients, we develop our products at UX studio — UX folio and Copyfolio. Our client portfolio is rich and diverse.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userzoom

DECEMBER 17, 2019

” Communicate the right message to the right people. Some stakeholders need to see the effects on the team to really appreciate the value, which is where design sprints come into play. So the best advice would be to use your design thinking and storytelling abilities to communicate the right message to the right people.”

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Product Culture

APRIL 4, 2015

A good product roadmap is one of the most important and influential documents an organization can develop, publish and continuously update. It inspires buy-in from executives, inspires confidence from customers and salespeople, and inspires development teams to produce the groundbreaking products that drive significant growth.

Roadmap 64

Roadmap User Testing Agile Weak Development Team 64

Userpilot

JUNE 9, 2021

A Product Manager builds the product by identifying customer needs and creating specifications for developers. A Product Manager identifies how products fulfill a business’s wider objectives, expresses what would make that product successful, and forms a creative team to bring the product to life. TL;DR – Post Summary.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Business of Software Conference

APRIL 17, 2020

Today, more and more teams are discovering the benefits and flexibility that remote working provides; and in an ever changing world, could remote working become the new normal? So actually, when I made the title of like creating like effective remote teams, I think there’s like a lot of stuff that goes into it.

Weak Development Team 64

Weak Development Team Feedback Software Software Review Reporting Tools 64

PMLesson's Ace the PM Interview

APRIL 18, 2020

At Exponent , we've been operating as a remote team for most of the past year, with engineers, designers, and PMs spread across several time zones—not to mention thousands of users around the world who are part of our Slack community and Interview Practice forum. Product managers are translators, processors, and conduits of information.

Research Software 52

Research Software Product Management Product Manager Customer Experience 52

Tyner Blain

AUGUST 1, 2013

I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. Back in 2011, Luke Hohmann introduced me to this concept and technique, and I used it with success with a team I was working with at the time. Whole Product Game Background.

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

Gainsight

JUNE 20, 2019

As agile working environments grow increasingly popular, product managers find themselves facing new challenges such as: Staying competitive in a constantly-shifting landscape. Prioritizing feature developments and then driving adoption of them. Track each step within your funnel and identify potential weak spots.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45

Modus Create

JULY 11, 2019

People with strong personalities habitually play devil’s advocate — a habit which, on its own, is actually not bad. Again, the ability to rally a team around a common goal is a great quality in a leader. Instead, find some truth in what he or she is saying, even if you or the team don’t agree with all of it.

User Testing 72

User Testing Feedback Software Weak Development Team Leadership 72

Radical Product

MAY 16, 2018

Today, when youth (typically teenagers) want to communicate in a visual manner , they have to send each other picture messages or post on social media. We are bringing this world about through an app where you can share messages, pictures and a visual narrative that disappears after 24 hours. Certainly a Low Vision Fit.

User Testing 40

User Testing Customer Experience Data Visualization Vision 40

Userpilot

DECEMBER 11, 2019

You can customize your onboarding flows, analyze user behavior, and use in-app messaging to drive engagement. This is way more efficient than relying on your already-busy dev team. You show the right message to the right users at the right time. You can add interactions so that other team members can see the functionality.

Data Visualization 55

Data Visualization Feedback Software Research Software Analytic Tools 55

Mind the Product

NOVEMBER 9, 2016

As we look at what it takes to develop non-gaming VR products, their separation from gaming becomes very important. Developing business products in VR, however, is like creating a new sport by combining American Football and what the rest of the world calls Football. So what does all of this mean for product development?

Weak Development Team 93

Weak Development Team Development Feedback Software User Testing 93