Usersnap

SEPTEMBER 19, 2023

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! No more guessing games or deciphering cryptic customer feedback.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Modus Create

AUGUST 31, 2021

Project management software includes a broad spectrum of tools. Although all of them are designed to simplify collaboration, not every tool targets the same piece of the puzzle. To know which project management tool your team should consider, you need to understand what collaboration challenges you are experiencing.

Feedback Software 93

Feedback Software Reporting Tools Customer Experience Software Review 93

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. GenAI can fundamentally transform how businesses operate, fostering agility, efficiency, and innovation.

Generative AI 104

Generative AI Data Visualization Reporting Tools Research Software 104

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. His answer intrigued me because it identified a clear pain point that isn’t getting enough attention.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. Product managers generate these by looking at key metrics and trends in the market or gathering user feedback from existing products.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Amplitude

FEBRUARY 11, 2021

At Amplitude, we think of our customers as a part of the team. As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! So much so that it’s even one of our operating principles.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Check out our list! Are you ready to jump in?

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Modus Create

JULY 8, 2022

In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. . Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams.

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95

ProductPlan

JUNE 13, 2023

From inception to delivery, we follow a rigorous process that ensures our customers get the best possible user experience. This helps shape our solution and brings the entire organization into alignment before the designs are seen by customers. There’s no need to gather a ton of feedback upfront.

Product Research 63

Product Research User Testing Research Software Feedback Software 63

Modus Create

APRIL 27, 2020

The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. Unlike many other frameworks, React is focused on a specific goal – view rendering – leaving software architects the flexibility to finely tailor the rest of the ecosystem.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Modus Create

APRIL 21, 2022

Agile philosophies have extended their influence far beyond software development. It isn’t uncommon for organizations to consolidate all their workflows in one tool to boost transparency and accountability. A centralized tool also serves as a knowledge repository. Assessment — Discover the Pain Points.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

Mind the Product

APRIL 6, 2020

We started working with the product teams on how each tool – product strategy, OKRs, and roadmaps – should be used so that we could merge them together. They are a marvelous and simple tool to help teams to focus on key outcomes, prioritize work, and communicate results. What management systems are required?

Product Strategy 108

Product Strategy Strategy Feedback Software Customer Experience 108

DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. Using Alpha’s rapid consumer feedback platform, they began conducting consumer insights tests. A lot has changed since the 80s, especially technology. They needed to find out why.

User Testing 85

User Testing Research Software Product Research Feedback Software 85

The Product Coalition

MAY 8, 2018

Handover is a crucial process in the software lifecycle, and it may turn out to be costly and harsh unless you take the appropriate precautionary steps to make it smooth and downtime-free. The following article answer the question how to transfer software development works to another programming team. feel free to read Micha?’s

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

Mind the Product

APRIL 27, 2017

It’s a change in approach that’s driven by demands for more agility and greater velocity from the time a problem is identified to the time that a product is released. . Different written and visual methods can be used to detail problems that target user experience as pain points. Focus on Core Problems.

Framework 109

Framework User Testing Research Software Feedback Software 109

The Product Coalition

JUNE 8, 2018

You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. Learning from the best apps in the business, we’ve put together a list of key insights that have helped them reach the top. and don’t necessarily require web connectivity to use.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

The Product Coalition

FEBRUARY 22, 2021

You can sign up here for the ‘Food for Agile Thought’ newsletter and join 30,000-plus other subscribers. Hands-on Agile #30: Making Your Scrum Work?—?The The wave of agile transition projects, particularly in large, established organizations over recent years, has provided those frameworks with a tremendous tailwind.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Clarify the situation (what, why, where , how) Users Pain Points Ideas Vision Feature Priority Pitfalls Sholanki’s Answers (with Commentary) Clarify the situation (what, why, where, how) What do you exactly mean by smart fridge?

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. This methodology transforms customer feedback into a competitive lever for business excellence. Question 20: How would you describe your shopping experience with our platform?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The

Feedback Software 80

Feedback Software Product Research Research Software Weak Development Team 80

DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. Using Alpha’s rapid consumer feedback platform, they began conducting consumer insights tests. A lot has changed since the 80s, especially technology. They needed to find out why.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. Using Alpha’s rapid consumer feedback platform, they began conducting consumer insights tests. A lot has changed since the 80s, especially technology. They needed to find out why.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Product Talk

APRIL 10, 2019

A few members of the product team—UX Designer Jamieson Hickingbotham, Iteration Manager Natalia Henriquez, Product Manager Chris Mercuri, Senior Developer Damien Ung, and Developer Annie Huang—feeling pretty happy with themselves after building their first shared customer experience map. How often did you talk to customers?

Product Research 137

Product Research User Testing Data Visualization Reporting Tools 137

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

Research Software 46

Research Software Feedback Software Information UX 46

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? Christy: All right. I am Christy Culp.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Userzoom

JUNE 6, 2019

And also how, through the coaching of others and democratizing user research throughout the company, Soma and Stephanie massively scaled the number of user needs and pain points solved. Or they are even launching a new feature without any qualitative feedback, because, “Hey, we need to be fast.”

User Testing 93

User Testing Research Software Product Research UX 93

PMLesson's Ace the PM Interview

MAY 4, 2020

Enterprise Product Manager (IBM) I'm Kevin Wei, a product manager at IBM working on data integration tools. As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. As for internal messaging, we use the wildly popular Slack app. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Amir Rozenberg

MAY 18, 2017

Stephen : For years, TV operators have lived with the high quality expectations of pay TV customers. The expectations of analogue TV customers – that the TV would ‘just work’ and that they can channel surf very quickly – was carried over to the digital domain. Rich media content has impact on customers’ buying decisions.

User Testing 48

User Testing Feedback Software Product Research Customer Experience 48

The Product Coalition

NOVEMBER 8, 2018

It definitely helps if the company has a goal setting system in place such as OKRs, since this would give you a better view of the company and department goals and you can align accordingly or at least inform your decisions. This becomes harder if you are not fitting in one of your product’s user personas.

User Testing 60

User Testing Product Research Customer Feedback Product Management 60

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. Internalize Uber’s strategy and blend it with your customers’ needs. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. Internalize Uber’s strategy and blend it with your customers’ needs. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

FEBRUARY 10, 2022

Customer support has never been a walk in the park. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. Shawn Carter , Customer Care Team lead at Aircall.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211