Mironov Consulting

SEPTEMBER 22, 2020

We spin up outbound marketing/support efforts too early. No BS, no positioning, no obfuscation. Stakeholders keep expanding the definition of ‘done’, since we can’t ship a real revenue product without features A, B, C, X, Y and Z. This short-circuits learning and slows down delivery.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Intercom, Inc.

JANUARY 16, 2019

If you’ve established your market and have significant traction, organizing your teams into pods creates a highly flexible, agile salesforce that’s ready to meet a variety of challenges and pounce on new opportunities. Is your model primarily inbound or outbound? it all “works”. How much influence do reps have on the buying decision?

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

ProductBoard

NOVEMBER 15, 2017

User feedback and feature voting forums have existed even longer, but have a poor reputation for collecting low quality user inputs, and unreliable data due to bandwagon behavior and virtuous cycles where popular features are the best positioned to collect additional upvotes.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Bain Public

NOVEMBER 4, 2018

At times, that requires a lot of diplomacy and emotional agility. Product Managers translate between the need to support the effectiveness of outbound activities (Sales, Marketing, Customer support) and the need for efficiency in internal ones (Strategy, Engineering, UX). with emotions, egos, unique styles, and different goals?—?the

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40