Airlines Customer Experience Enterprise Technical Review 
Alchemer Mobile
NOVEMBER 10, 2022
You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” But in truth, there’s never been a better time. This is a valid question.
Mironov Consulting
JUNE 28, 2018
What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises. Enterprise generally starts around $20k/year, and really gets going at $50k/year. B2C, SMB and Enterprise companies not only behave differently, they are structured differently. What’s B2B? Unstated B2C Assumptions.
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Modus Create
MARCH 14, 2023
A question that spawns a new answer every time it’s asked. It’s not a one-time project with a finish line but a strategic capability that helps teams evolve in a way that best suits their interests. We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms.
Mironov Consulting
OCTOBER 19, 2022
(I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). become a professional services/custom consulting company. We can accidentally (but rapidly!)
Mironov Consulting
APRIL 15, 2023
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while. One In aggregate, how many different customers will use the same exact bits to do X? What
UX Studio: Product Management
JUNE 7, 2019
Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?
The Product Guy
JULY 4, 2019
We provided consulting, insurance brokerage, information technology and business process outsourcing services. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team. However, on multiple occasions the transaction would error a second time.
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