The Product Coalition

SEPTEMBER 21, 2023

Both are a team sport Both require teamwork to succeed Both require adaptable strategies and tactics tailored to the situation Both are goal-oriented Both need everyone to play their position And both go horribly wrong when the team is not working as a cohesive unit with a strategy.

Roadmap 113

Roadmap Onboarding KPIs Customer Feedback Customer Experience 113

Split

MAY 27, 2022

When we don’t know if a change has a positive or negative impact, we A/B test it to resolve the disagreement. Although disagreements can sometimes create tension and put employees in uncomfortable positions, they help us uncover where we went wrong. Eventually the airline sees accumulated miles piling up and becomes concerned.

User Testing 59

User Testing Customer Experience Airlines Product Research 59

Mind the Product

MARCH 5, 2020

For instance, in an airline app, notification about “Your Flight AA001 is now boarding at Gate B99” can be all information a user needs. One technology to mention in this context is the open source framework React Native, which allows you to take a cross-platform approach and develop apps for both Android and iOS using a single framework.

Research Software 116

Research Software Reporting Tools Development Data Visualization 116

Business of Software Conference

OCTOBER 11, 2023

It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? Will getting the app be dangerous for you? What would make it easiest to integrate the process into their business Every segment is different — every acquiring company is different as to what they are looking for.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

DECEMBER 19, 2018

The easiest ways to find out whether a candidate can fit into our frameworks are: to give a simple test task and to talk about motivation, benefits and disadvantages of remote work. Perfectionism is one of the main requirements for manager position, so as a test you can ask a candidate to edit and format a short sample contract.

Reporting Tools 70

Reporting Tools Feedback Software User Testing Analytic Tools 70

Product Bookshelf

SEPTEMBER 8, 2016

Conversely, a thoughtful approach to pricing can have significant positive financial results. The example given in the book for avoidable alternative costs are airlines which sell seats to both business and casual travelers. Common pricing approaches.

Airlines 48

Airlines Travel User Testing Differentiation 48

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. Companies that provide a good employee experience will be much better positioned to manage impacts to strategic functions, even if increased absenteeism may be a side effect.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Intercom, Inc.

OCTOBER 24, 2019

And she worked her way up to be one of the United Airline’s first female pilots. How do we make our relationships and groups more welcoming, more benevolent, more positive?” I grew up in a house with a mother who was the first luggage loader at San Jose Airport in Northern California.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Product Talk

MARCH 3, 2021

Where are there opportunities for you to intervene in your customers’ lives in a positive way? And those guidelines apply—I have clients that are working with airlines and hotels and healthcare providers. But I think philosophically design thinking has more positive than negative. What are your customers’ needs? Tweet This.

Product Research 163

Product Research User Testing User Friction Research Software 163