Intercom, Inc.

JANUARY 12, 2022

” But it may be that you’re actually playing against the way people are trying to use the product, and you should instead be saying like, “Hey, they’re using it for Y. It was a collaborative, kind of a Slack-type product that was mobile-focused. Benn: For sure. Mode has had plenty of ups and downs.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

DECEMBER 13, 2018

Here are five quick takeaways: Workplace believes that by giving a voice to everyone and reducing the distance between the HQ and the front line, great things happen to employee sentiment, engagement, productivity and automation. Different products require different visions. Ultimately, the product works for every company.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Product Talk

MARCH 3, 2021

If you missed Part 1, no worries, we’re going to do a quick review to help you get up to speed. We’re going to review briefly what we went through in Part 1, to help folks get caught up, and then we’re going to dive right into the next principles. And we see that a lot with conversations about product market fit.

Product Research 163

Product Research User Testing User Friction Research Software 163