Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. Book the demo!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. The latter is only limited to user behavior within the product. What is user engagement? What metrics you should track?

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. There are several UX audit tools to consider when looking for options. SMART goal-setting framework.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JANUARY 22, 2024

What are the most common customer success models? What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Feedback 103

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

DECEMBER 6, 2023

TL;DR Product dogfooding is a testing practice. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Product dogfooding enables organizations to shorten the feedback loop by testing their products for bugs and usability issues before releasing them to the users.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Dozens, hundreds? Let’s dive in.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

NOVEMBER 14, 2023

In SaaS, the need to increase LTV is a never-ending hustle, even after achieving profitability. So what can you actively do to give customer lifetime value a boost? TL;DR Customer Lifetime Value (CLV or LTV ) is a prediction of the net revenue attributed to the entire relationship with a customer during their lifetime.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Experience 103

Userpilot

NOVEMBER 5, 2023

What’s customer value management? We also give you a bunch of tips on how to implement it in your SaaS. TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

MAY 12, 2021

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. High churn rates and dissatisfied customers. Test Usability.

User Friction 52

User Friction Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Understanding customers’ unique needs and expectations allow companies to better meet these needs. From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? It covers: What customer segmentation is and its benefits. Customer segmentation use cases. TL;DR Customer segmentation is the process of grouping users based on shared properties. If yes, this guide is for you!

Customer Experience 105

Customer Experience User Testing Customer Feedback Analytic Tools 105

Userpilot

APRIL 29, 2024

How can you use them for better customer engagement ? TL;DR Segmentation is a process of grouping customers by shared characteristics. A segmentation survey is used to gather the data necessary to segment customers. It also helps teams better understand their existing and prospective customer base. Let’s dive in!

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Userpilot

MARCH 19, 2024

You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns. TL;DR User activity patterns are the trends and recurring behaviors users exhibit when interacting with a website or app. Reduce customer churn. Funnel analysis. Path analysis.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Customer Feedback 104

Userpilot

MARCH 6, 2024

TL;DR We’ve brought 13 CRO trends that are timeless and will always work in SaaS, and they include: Add more UGC in your content : Leveraging user-generated content to enhance credibility and trust through social proof, improving conversion rates.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Let’s get started!

Data Visualization 98

Data Visualization User Testing Customer Feedback Analytic Tools 98

Userpilot

DECEMBER 11, 2022

Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? In today’s article, we’ll talk about what conversion analysis is, and its benefits. There are eight essential steps for conducting a conversion analysis correctly. What is a conversion analysis?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 104

Data Visualization Analytic Tools Customer Experience Feedback Software 104

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. A misstep could lead to design choices that don’t align with your user’s needs, resulting in a less-than-ideal user experience.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

MARCH 10, 2024

Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

NOVEMBER 30, 2023

TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Book the demo! What are market gaps?

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. What is Mixpanel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. What is a conversion funnel analysis? Let’s start!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. What is a user flow?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

NOVEMBER 23, 2023

Data analysis is vital for informed decision-making. PMs need to know how to use product analytics tools to gain actionable insights. Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Product manager skills: market research.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Product Research 105

Userpilot

NOVEMBER 19, 2023

Learning how to improve cross-selling will let you tap into customer potential, provide additional value, and boost long-term retention. It’s much easier to sell to existing customers than to win over strangers, but how exactly do you cross-sell to SaaS users? Improves customer retention.

Analytic Tools 101

Analytic Tools Feedback Software Data Visualization Reporting Tools 101

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Let’s dive right in! Book the demo!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? What customer data can you collect to derive valuable insights and improve retention? In this piece, we’ll cover everything you need to know about customer behavior analysis. What is customer behavior data?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MAY 21, 2024

Focusing on conversion optimization is key to maximizing the potential for drawing in customers by adopting a user-centric approach. This guide cuts through the fluff, giving you actionable insights to convert your web traffic into paying customers seamlessly. Ramp up customer acquisition.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. It can improve customer retention , lifetime value, revenue growth, and product development.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Hi there, I was looking into Google Analytics 4 and found an article by Alice Emma Walker. If you know about Universal Analytics , it’s going away on July 1, 2024. It’s six years old.

Data Visualization 80

Data Visualization Analytic Tools User Testing UX 80