Userpilot

APRIL 6, 2023

Measuring customer satisfaction after the onboarding process to gain valuable insights, remove any source of friction, and improve product adoption in the process. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Adding a bug report widget with Userpilot.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

JUNE 26, 2023

Analyzing customer feedback data involves quantitative analysis to track trends and segment users , and qualitative analysis to understand the “why” behind the scores. The question the NPS survey asks is ‘On a scale of 0-10, how likely are you to recommend the product to your friends/colleagues?’

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. Always use both UX analytics quantitative and qualitative data for better insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 26, 2023

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. PLG depends on the self-service model.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 6, 2023

Measuring customer satisfaction after the onboarding process to gain valuable insights, remove any source of friction, and improve product adoption in the process. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Adding a bug report widget with Userpilot.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Amplitude

MARCH 12, 2019

What observations prompted doing this analysis or running this experiment in the first place? Explain the set up of the experiment or analysis, including what users you were looking at and in which time frame. While the data in Amplitude was self-service, the lessons learned from the data weren’t. When to make a Notebook?

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

The Product Coalition

JUNE 22, 2020

And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? A lean product discovery framework can help make it all of this so much easier. A lean product discovery framework can help make it all of this so much easier.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Userpilot

JANUARY 9, 2023

Customer analysis for understanding their preferences, goals, and expectations towards the product. Sales analytics to identify better-qualified prospects and improve your marketing strategy. The second step in personalization is data analysis. You can offer proactive self-service support via a help center.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. HubSpot integrations let you use HubSpot for several purposes, no matter what other programs your business uses. The Benefit of Using a HubSpot Integration.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. Capitalize on loyal users to collect more data on product improvements and drawbacks to act on it. Build unique customer segments thanks to advanced analytics (e.g.,

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

MARCH 25, 2022

Plus, a product management team can start analyzing responses as they come in, whether it’s a net promoter score survey or precise feedback on a recent feature. In-app survey tools show you the analytics side in real-time. Automate responses and data analysis to save your time on processing. Userpilot’s NPS dashboard.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool for SaaS companies. Userzoom is the best user and product research tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Indicative

OCTOBER 23, 2020

Every team — from product to marketing, and IT to engineering — is generating data. A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. What Technology Do You Need in Your Stack?

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JULY 31, 2023

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. Userpilot is an alternative product adoption platform with better analytics and feedback features. WalkMe analytics. WalkMe survey.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 29, 2023

Heatmaps revolutionized product analytics when they first came to the scene. But product teams have much more advanced analytics at their disposal. While heatmap tools offer valuable insights into user behavior , they come with certain limitations that marketers and product managers should know.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Embedded Analytics 103

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? This is strong evidence that customer feedback can direct your product managers and developers to extraordinary achievements. Continuous Improvement.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JANUARY 16, 2024

TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

OCTOBER 5, 2020

Building great products is hard. It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. Key Tasks User issues reports. Product health tracking.

Embedded Analytics 145

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 145

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Userpilot

MARCH 16, 2024

The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 4, 2021

Wide variety of different survey formats, including NPS, CSAT and CES Feedback options include Five Stars, Thumbs-up and Emojis As well as email, you can send surveys by SMS or link Embed surveys onto your website, or create a native mobile survey on iOS. Delighted Dashboard. Feedier Dashboard. Promoter Dashboard.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MARCH 18, 2024

The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

OCTOBER 15, 2020

As Julian Shapiro of Demand Curve said though – new user onboarding “ is usually the most half-baked aspect of SaaS products. You get spammed with tooltips then dumped into a boring dashboard. Either there are marketers acquiring users or product managers developing features. As easy as that.

Onboarding KPIs 81

Onboarding KPIs Strategy Customer Experience User Testing 81

Userpilot

JULY 20, 2023

If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Source: Smartling.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 19, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Real-time monitoring : Tools that monitor real-time product usage patterns can help you identify potential issues earlier to offer proactive support immediately.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 17, 2024

Provide self-service options to reduce pressure on your service reps and offer quicker customer support. Long engineering and product development cycles : Time management is crucial to the success of any SaaS business. Userpilot survey analytics coming in Q1 2024.

Feedback Software 105

Feedback Software Research Software Analytic Tools User Testing 105

Userpilot

JANUARY 20, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

MARCH 30, 2024

The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52