article thumbnail

How to Leverage AI in SaaS? (+Best Tools)

Userpilot

AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. You can use AI’s predictive analytics to anticipate user behaviors to facilitate proactive support and reduce churn risks. AI analytics are coming soon.

article thumbnail

Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions. You can measure customer experience within the fintech industry using periodic surveys, post-interaction surveys, and funnel analysis. Try Userpilot and book a demo today!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. A four-step process for effective Kano analysis. Kano analysis is effective for the following reasons: It’s a user-centric framework that’s simple to execute. How does the Kano analysis work?

article thumbnail

Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

article thumbnail

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have.

article thumbnail

Embedding BI in Your Angular Apps

Reveal

Reveal Embedded Analytics. Embedding analytics into your Angular apps is a tremendous advantage for your business; it helps you gain valuable business insights from your data and grow your profits by guiding key business decisions. What Is BI? Why Should Your Embed BI in Your Angular Apps?

article thumbnail

An interview with John Kotowski on product pricing surveys: pricing research is not just “how much are you willing to pay”

Usersnap

The ways and processes to monetize a product include research, promotion, sales analysis, experimentation, etc. Hopefully, you have something that differentiates your product from the rest of the pack, but the amount of money you can charge is typically limited by the competitive price points in your space.