article thumbnail

How to Leverage AI in SaaS? (+Best Tools)

Userpilot

AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. You can use AI’s predictive analytics to anticipate user behaviors to facilitate proactive support and reduce churn risks. AI analytics are coming soon.

article thumbnail

Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions. Userpilot can help you build and embed CES surveys in your application without writing any code: Get your free Userpilot demo today! Try Userpilot and book a demo today!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

article thumbnail

Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

When brainstorming features for your roadmap, aim to prioritize these because they are what will differentiate you from competitors and contribute to better customer retention. Example: An HTML embed feature for an email marketing application isn’t a must-have, but it’s an attractive feature that makes the product stand out.

article thumbnail

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have.

article thumbnail

Logi Analytics Embedded Analytics Alternative

Reveal

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

article thumbnail

Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

article thumbnail

4 Approaches to Data Analytics

The world of data analytics is changing fast as organizations look to gain competitive advantages through the application of timely data. How do you differentiate one solution from the next? Choosing the best solution for your dashboards and reports starts with understanding the types of analytics solutions on the market.

article thumbnail

The Business Opportunity of Embedded Analytics: New Findings from 500+ Application Teams

Speaker: Josh Martin, Director of Product Marketing, Logi Analytics

Embedded analytics has evolved from an afterthought to a necessity. But most companies don’t realize that the features they embed and how they develop have a lasting impact on revenue, customer churn, and competitive differentiation. The state of embedded analytics in 2018 is in flux.