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The Top Mobile In-app Feedback Tools of 2020

Alchemer Mobile

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? This is a valid question.

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A Product Manager’s Approach to Building Integrations for SaaS Software

Mind the Product

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Start early.

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4 Major Launch Announcements from Amplify 2020

Amplitude

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Do you have the right tools to capture that voice?

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4 Major Launch Announcements from Amplify 2020

Amplitude

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

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Pulse Everywhere: Themes And Takeaways From Day 1

Gainsight

Those existing customers will be scrutinizing outcomes to ensure your software is delivering results and if you can’t deliver value to them, they will likely churn. By ensuring everyone in the company is focused on the same strategic goals, that focus allows product teams to thrive even in a crisis. What is ‘The Build Trap’?