Gainsight

SEPTEMBER 29, 2021

If so, you may have seen the recent uptick in interest and advertisement for positions as a Customer Success Operations Manager or Administrator. Businesses are looking for a particular background in analytics or technology, which is understandable. The truth is, right now, customer success is a new and evolving industry.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Feedback Software 59

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. We are aware that many companies choose their path and manage the challenges themselves. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . How to choose the right one?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Userpilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market. Salesforce.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Research Software 82

Mironov Consulting

AUGUST 15, 2016

As product managers, we worry about market results – not just successfully shipping stuff on time , but growing our product’s revenue, user base and engagement. In the enterprise space, sales are lumpy and a couple of deals may represent most of this quarter’s new revenue. They are the customers we beg to speak at industry conferences.

User Testing 63

User Testing Customer Experience Reporting Tools Customer Feedback 63

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Let’s dig in!

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Software Review 84

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Reveal

JULY 19, 2022

As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. It is also natural to want to keep your team focused on their areas of expertise and rely on already established solution providers in areas we need help. Table of contents: What is white labeling software?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. For example, our Finance team is now able to confirm whether new customer growth is up in our target segments. Assessing progress on our strategy.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Wins for enterprise customers.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Userpilot

APRIL 18, 2024

TL;DR Customer segmentation involves dividing your customers into different groups based on common characteristics, such as age, gender, industry, device type, and company size. Customer segmentation examples include age, gender, location, language, industry, behavioral data , company size, values, interests, and more.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Customer Experience 78

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

MARCH 26, 2022

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our At least in the B2B software product world, I haven't found that to be true. "   "My item is small.  It

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. I have worked as a software engineer in 3D and graphic software in the CAD industry.

Reporting Tools 52

Reporting Tools Customer Experience User Testing Data Visualization 52

eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. I have worked as a software engineer in 3D and graphic software in the CAD industry.

Reporting Tools 52

Reporting Tools Customer Experience User Testing Data Visualization 52

BrainMates

APRIL 2, 2019

We know Product Management is a tough gig. But what about quitting Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? How does this relate to Product Management?

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. So, I run a software company based in New York City. Isa Watson, Founder & CEO, Squad. Transcript.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40