Gainsight

OCTOBER 20, 2021

In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. By focusing on improving your product and user experience, you spend less time and money searching for new customers. There are three product-led growth pillars you can lean on: 1.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

The Product Coalition

JULY 28, 2020

Product Analytics: Mixpanel event listing and analysis of product usage Google Analytics (GA) strategy for sales conversions Full Story/Heap/Segment.com session analysis to measure user behavior AB Testing and UX Enhancements based on data Product/UX Health Dashboards ( read about this here ) 4.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

JUNE 26, 2023

CES surveys focus on understanding the customer experience and identifying friction points. Feedback widgets provide a venue for collecting passive feedback from users. Acknowledging feedback with automated responses shows users their input is valued. It also helps you determine the impact of product changes on user experience.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Roman Pichler

DECEMBER 4, 2018

As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product. You can do this by adding tech debt remedial items to the product backlog.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Userpilot

JULY 18, 2023

A project management tool enables effective planning and execution of product initiatives. Wireframing and prototyping software aids in designing and validating product UI and interaction flows. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Reporting Tools 83

Userpilot

DECEMBER 15, 2023

Use a range of techniques and tools, like interviews, surveys , and product analysis to collect diverse user data to inform screening. This will reflect your product goals and organizational culture. Willingness to pay – Are there enough people ready to buy the product? Trends analysis in Userpilot.

Data Visualization 86

Data Visualization Product Research User Testing Analytic Tools 86

Ask Benny

JANUARY 25, 2020

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 136

Customer Experience Vision Framework Roadmap 136

Userpilot

APRIL 6, 2023

User stories make you focus on solving specific user problems rather than the actual features. Use opportunity solutions trees to align the problems you try to solve with product goals. Poor communication: even if you nail your product goals , make sure to communicate them clearly to the development team.

Feedback Software 82

Feedback Software Analytic Tools Research Software User Testing 82

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the goals-signals-metrics process?

Onboarding KPIs 87

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 87

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. A handy stakeholder analysis tool is the power-interest grid developed by Ackermann and Eden.

Weak Development Team 307

Weak Development Team Product Research Customer Experience Workshop 307

Ask Benny

SEPTEMBER 30, 2019

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

Userpilot

JUNE 12, 2023

Put simply, user onboarding is defined as the process of educating customers about how to derive value from your product as quickly as possible. Goal-oriented user onboarding helps first-time users accomplish the specific product goals they’ve set out to achieve. Collect user insights.

Analytic Tools 71

Analytic Tools Feedback Software Onboarding KPIs User Testing 71

Ask Benny

JANUARY 25, 2020

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Ask Benny

JANUARY 25, 2020

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Userpilot

OCTOBER 25, 2022

Market research, differentiation, and positioning are necessary to prepare for the product launch. Product managers need to plan the timing, how to measure launch success , and how to make sure their first-time user experience is satisfying. Creating the product launch plan. Product Launch metrics.

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Ask Benny

SEPTEMBER 30, 2019

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. 17 practical strategies for improving your user experience. You can do this through goal tracking. Let’s roll.

Feedback Software 74

Feedback Software Research Software Customer Experience User Testing 74

The Product Coalition

OCTOBER 13, 2019

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 60

Customer Experience Vision Framework Roadmap 60

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user behavior analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

DECEMBER 6, 2022

Then pair the responses with in-app customer behavior and product usage data to make them more cohesive. Userpilot can help you gather insights through in-app surveys, user behavior tracking , and customer segmentation for in-depth analysis. What are user insights? Collect user feedback with in-app surveys.

Data Visualization 87

Data Visualization Customer Feedback User Testing Feedback Software 87

Userpilot

JUNE 20, 2022

Why is A/B testing important for product managers? A/B testing empowers the product manager to make data-backed decisions for everything they do within the product. This enables them to optimize the user experience to lead to higher conversion and retention rates. Boost user engagement and increase user retention.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

NOVEMBER 21, 2022

For some products, a Product Hunt and WOM are more suitable, whereas for others in-app announcements work better. Product launch managers collaborate with the marketing manager to set the launch and product goals and timelines. They also work with the customer success team on product onboarding to drive adoption.

Product launches 85

Product launches Product Research User Testing Research Software 85

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

CardBoard

AUGUST 18, 2023

Product metrics are about understanding your product’s performance and how users are interacting with it. They help you answer questions like, “Are users finding value in our product?” ” or “Where can we improve the user experience?”

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Trend analysis report in Userpilot.

Data Visualization 86

Data Visualization Weak Development Team User Testing Feedback Software 86

Userpilot

MARCH 14, 2024

If you need help mapping out user actions, use a page path exploration template, like the one in Google Analytics. Path and funnel analysis allows product teams to identify friction points in the user journey. Again, this is done easily through path analysis which we’re looking into further down the text.

Data Visualization 85

Data Visualization Customer Experience Customer Feedback User Testing 85

Userpilot

JULY 14, 2023

TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve user experience. Funnel analysis analyzes user progress at key stages in the user journey, identifying bottlenecks or drop-offs.

Analytic Tools 68

Analytic Tools Data Visualization Feedback Software Research Software 68

Userpilot

JUNE 17, 2022

Ultimately, that helps them better understand how to get value from your product – without hefty support costs. Different onboarding stages map onto very different product goals. Your users will appreciate not having to create yet another account. Welcome page and the first-time user experience.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

MAY 11, 2024

TL;DR Heap is a customer analytics platform for tracking and analyzing customer data and user interactions. Some of its key functionalities include event tracking , user segmentation , session replays, heatmaps , and path/ funnel analysis. This can help you identify dead zones and optimize the user interface to reduce friction.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

MAY 23, 2024

Start monitoring product adoption and retention in Userpilot by identifying the key metrics aligned with your product goals. Use feature tagging to track user engagement with specific features. Userpilot allows you to track multiple user actions as if they were one by creating custom events.

Data Visualization 76

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 76

Userpilot

APRIL 27, 2023

Start collecting user feedback by setting goals , assigning responsibilities to particular teams, and choosing the right methods and tools to collect data. Sending the surveys to the right user segments is essential to get the data you need to improve their user experience. What are their benefits?

Feedback Software 65

Feedback Software User Testing Customer Feedback Analytic Tools 65

The Product HQ

APRIL 20, 2024

The Director of Product needs to evaluate product success and make hard decisions. Research and Analysis – A Director of Product needs to have excellent research skills to understand the industry, market, and customers. Your analysis skills help you make sense of the research so you get a unique perspective.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JULY 26, 2021

Heap is a comprehensive user analytics suite that tracks all sorts of in-app user interactions and requires no prior definition or configuration of events. Amplitude helps you create a holistic user journey by offering valuable insights into the user experience. What is user analytics?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52