Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? That’s a stark comparison to Userpilot.

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Userpilot

MAY 14, 2023

The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers.

Feedback Software 86

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Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. What is product positioning?

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Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. Why should you perform sentiment analysis?

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Userpilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. Want to learn how Userpilot can help you improve your SaaS valuation?

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Userpilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? Data analytics is a must for every team in a SaaS company if you want to make decisions based on data. This article explicitly explains what metrics are essential to product management teams and how to collect the data. What is product analytics?

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Userpilot

JULY 27, 2021

Do you know how to use NPS data to drive growth for your SaaS? Let’s jump in to see how you can leverage user feedback to drive growth for your SaaS company. With tools like Userpilot , you can tag recurring responses so you can see trends as they emerge and proactively respond. How your product is serving your users’ needs.

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Userpilot

MARCH 14, 2024

If so, you’re in the right place, as this is the main question we explore in the article! Userpilot is a product adoption platform that also offers the path analysis feature. The path exploration report is a tool for visualizing user actions before or after they complete an event while navigating a website or app.

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Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. Features to Consider.

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Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. So when it comes to software products, why do we ambush users with product tours , tooltips and checklists all at the same time?

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Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

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The Product Coalition

NOVEMBER 4, 2019

Dashly Crisp Gist Drift Zendesk There are thousands of platforms that you can choose from to communicate with and engage your customers. We’ve compiled a list of our favorite customer communication platforms that are either fully or partially free. In this article, we’ll talk only about products with freemium models.

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Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. Tracking product metrics helps you develop well-informed product strategies.

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Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. There is a range of options available, from paid sites, social media, testing communities, or directly within your app.

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Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

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Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. It helps prioritize feature development when working with tight deadlines and limited resources. Trigger an in-app survey to collect user feedback.

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Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? This is the main question we explore in the article. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Why it is important for your product management efforts.

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Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? While it’s a relatively new term to enter the SaaS lexicon, there are already a number of choices on the market. Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments). Let’s dive in.

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Userpilot

MAY 18, 2023

Goals: The goal of UX is to optimize the in-app experience and help users complete tasks easily, while the goal of CX is to create great experiences throughout the customer journey to nurture loyalty and increase customer retention. UX is mostly used in the context of digital experiences with mobile apps, software products, or websites.

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Userpilot

JUNE 2, 2022

What are some great customer feedback examples that SaaS companies use successfully? In this article, I’ve outlined the best customer feedback examples your SaaS company can leverage to get quality insights from your user base. Jira’s in-app widget encourages users to share product feedback whenever they want.

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Userpilot

NOVEMBER 27, 2023

This article explores: What progress reports are Why they’re important in product and project management How to develop robust reports Best practices for writing them Let’s dive in! Next, collect information from relevant sources, like team member updates, customer feedback , or product analytics data.

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eG Innovations

MAY 22, 2020

I recently published an article on Citrix Performance Analytics (also called Citrix Analytics for Performance), part of the Citrix Analytics service in Citrix Cloud. What is Citrix Analytics? Citrix Analytics is a Cloud-based service that works across Citrix portfolio products and third-party products.

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Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. In SaaS, there are six marketing funnel stages across the top-of-the-funnel (ToFu), the middle-of-the-funnel (MoFu), and the bottom-of-the-funnel (BoFu). It attracts people (who’d otherwise be strangers) to become your customers.

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Userpilot

SEPTEMBER 15, 2023

These are some of the questions that this article tackles, so if you’re after the answers, you’re in the right place! Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. If possible, use AI tools to organize and analyze the qualitative insights.

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Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. This article shows you: Five simple steps to perform period-over-period analysis. You’ll find these under the Analytics menu, as shown in the image below. Userpilot ’s Analytics menu for period-over-period analysis.

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Userpilot

JUNE 30, 2023

In this article, we will cover the voice of the customer methodology. By collecting and analyzing feedback through VoC surveys, SaaS businesses can gain valuable insights about customers. This data allows product managers to make more informed product development and roadmap planning decisions. If yes, please describe.

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Userpilot

FEBRUARY 15, 2022

In this article, we’ll go over what the product ops function is, the responsibilities of a product ops manager, and why it’s important for your product team. They act as a conductor that enables the flow of information between different organizational cells involved in the product development process.

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UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. Moreover, we answer the following critical questions in the article: What can design agencies in New York do for you? . However, with over five billion search results on the topic, finding a reliable design company is challenging. .

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Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. With that in mind, we’ve put together a comparison breakdown to help you out.

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Userpilot

MAY 5, 2022

These are just a couple of the questions that we are going to tackle in this article, so grab a beverage of your choice, find a comfy spot, and let’s dive in! Product managers monitor and control the product lifecycle while ensuring there is the right corporate environment for its development. 6: Product development. #7:

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Userzoom

APRIL 30, 2019

In this article I will describe a few validation methods that we can use by ourselves or with the help of our colleagues. In this article I will describe two methods that I’ve used before for internal evaluations: Informal Action Analysis and Cognitive Walkthroughs. Analytics & Questionnaires? —?These Usability tests ?—?The

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Gainsight

MAY 8, 2019

Evaluating software is tough. The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Pendo was originally created as a web analytics tool.

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Bain Public

JULY 12, 2021

In our previous article in this two-part series , we looked at the importance of collaboration and everyone understanding their roles within the product management team — and how these are the key ingredients that create the conditions for success with an AI project. Don’t expect it to behave like a traditional software project.

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Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. If you’re looking for an all-in-one tool with great pricing, then give Userpilot a go.

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The Product Coalition

JUNE 5, 2019

One of the key ingredients to success for any project is how much business value it offers in comparison to the cost. That problem is not related to predictive technologies but more related to the parties involved in not considering the business value of the predictive question that is being solved.

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Userpilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Let’s get started! Try Userpilot!

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Bain Public

MAY 21, 2018

We’re interacting with technology in new ways, from giving voice commands to virtual assistants to having Smart Reply suggest quick responses to our messages. Does that mean it’s time to embrace the mathematical techniques that enable the building of intelligent software applications using the family of techniques known as deep learning?

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