Reveal

JULY 21, 2023

Reveal Embedded Analytics If you’ve ever struggled to create new dashboards with similar KPIs, integrations, and layouts but different data sources, this article is for you. What Are Dashboard Templates? Why Care About Dashboard Templates?

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Data Visualization Dashboard Analytic Tools Customer Experience 95

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

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Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

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Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system?

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Userpilot

APRIL 22, 2024

Have you ever questioned whether the patterns you observe in your data truly indicate one factor causing another? This guide on ‘correlation and causation’ clarifies these concepts, essential for those seeking to make informed decisions using product analytics. Trigger contextual surveys to capture key insights.

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Data Visualization Customer Feedback Analytic Tools Product Research 52

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

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Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

OCTOBER 20, 2023

Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. What is sentiment analysis?

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Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. WalkMe provides better user analytics and customer support. Communicate with users via in-app messages and notifications.

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Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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The Product Coalition

JULY 28, 2023

In the first part of this series I covered the why behind data products. In the previous article I gave examples of some of the data products you interact with everyday. The price you see in the Uber app is different to the price someone standing next to you, going to the same place ?

Data Visualization 101

Data Visualization Analytic Tools Product Research Artificial Inteligence 101

Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report.

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Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. The right metrics should align with the customer journey stages and goals, offer actionable insights, and track progress toward goals over time.

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Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Amplitude

MAY 3, 2020

You might be wondering: how does Amplitude compare to a tool like Google Analytics? In this video, I’ll break down the main differences between Amplitude and Google Analytics so your team can make an informed choice about the tools you use. Making analytics accessible and actionable is a passion of mine.

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Userpilot

MAY 14, 2023

The best solution is to ask them directly. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. You can use surveys like CSAT , CES , and NPS surveys are used to collect customer feedback from each user segment in-app. What is customer feedback?

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Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. The best visualization types to make actionable decisions from your analysis. Customize data points.

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Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. In-app messaging. Looking for UserGuiding alternatives?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

MARCH 29, 2024

Reasons for funnel leaks at the bottom: Insufficient in-app guidance. How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Improve in-app flows with A/B testing. Offer self-service support with a resource center.

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Data Visualization User Testing Analytic Tools Feedback Software 105

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. If you want to skip right to seeing for yourself how Mixpanel Marketing Analytics works, you can play around with our public Board here.

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Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

MAY 30, 2022

Let’s jump in to see what needs-based segmentation is all about and how you can collect data for that to increase the growth of your business. A-priori segmentation uses data that most companies have on their target customers, including demographics, geographic, or behavioral data.

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Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. The process grants valuable customer insights companies can leverage.

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Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. When it comes to software products, we must rely on user analytics. What is user journey analytics?

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Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

SEPTEMBER 15, 2023

Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. To recruit participants that are representative of the target audience, use dedicated services or tools.

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Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? Use the table of contents below to jump straight to the tool comparisons if you don’t need to know what NPS is and how it’s calculated.

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Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. The process grants valuable customer insights companies can leverage.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 18, 2023

Goals: The goal of UX is to optimize the in-app experience and help users complete tasks easily, while the goal of CX is to create great experiences throughout the customer journey to nurture loyalty and increase customer retention. UX is mostly used in the context of digital experiences with mobile apps, software products, or websites.

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Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

JANUARY 31, 2024

You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. We will also suggest an alternative and more cost-effective solution: surprise, surprise – Userpilot. Dashboards.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. But how do you collect the right data for your analysis? This article shows you a step-by-step process and some of the best tools to use. Comparison with internal and industry benchmarks.

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Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

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Feedback Software Analytic Tools User Testing Customer Feedback 59

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Other product highlights include a new Klarna Shopping Lens app which allows customers to discover new products and the launch of a financial assistant.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. To analyze customer experiences , your customer feedback questions should gauge overall customer happiness with your product or service.

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User Testing Customer Feedback Customer Satisfaction Feedback Software 98

Userpilot

DECEMBER 19, 2022

Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. B2c marketing strategies, on the other hand, target end consumers that are purchasing a product or service for themselves. The most common B2B SaaS metrics are: Customer acquisition cost.

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Userpilot

APRIL 26, 2022

Resource Centers are great for providing self-service support. Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. The Pendo Resource Center is used to provide on-demand support to your users, just as every other resource center that you would implement in-app.

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Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

MAY 12, 2024

TL;DR Hotjar is a product experience insights platform for visualizing and mapping the ways users engage with your website through interactive heatmaps, session recording, feedback collection, behavioral analytics, and more. In addition, it lets you explore data freely without using SQL. Let’s dive in!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 11, 2024

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? Despite being an excellent product analytics tool with great features, Heap is not infallible. Heap Analytics. You also get a live data feed to track necessary events in real time.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Gainsight

JUNE 20, 2019

Product analytics is a necessary part of modern product management. But what’s the point of collecting data if you have no way to act on it and improve your KPIs? Luckily, there are more solutions available than ever before to help product managers solve these issues. Comparisons. Case Studies. Product Breakdowns.

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