Analytic Tools, Construction, Customer Feedback and Software Review

What is Customer Sentiment Score & How to Measure It?

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

Data Visualization

Data Visualization Feedback Software Customer Feedback Customer Experience

How to Conduct a UX Audit in SaaS

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools

Analytic Tools Feedback Software Research Software Data Visualization

Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. TL;DR User behavior patterns are the systematic ways users interact with a website and app. Book a demo now to begin.

Data Visualization

Data Visualization Feedback Software Analytic Tools Research Software

Webinars

Secure SaaS Success: Embedded Finance as a Competitive Advantage

Demystifying DAPs: A Practical Guide to Digital Adoption Success

The AI Superhero Approach to Product Management

MORE WEBINARS

Building an Efficient Release Management Process

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

Release Management

Release Management Reporting Tools Analytic Tools Feedback Software

User Documentation: The Ultimate Guide for Product Managers

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There are many fantastic examples to draw from across the SaaS marketplace.

Document

Document Analytic Tools Feedback Software User Testing

UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software

Feedback Software Analytic Tools Data Visualization User Testing

Product Lifecycle, Understanding and Alienating Users

UX Planet

DECEMBER 19, 2023

I remembered what prompted those discussions and how those decisions were (and are) communicated to loyal users (hi Adobe, remember all the users who love XD and now have to jump to Figma). I’ve also witnessed the sunsetting of a few solutions and how those situations came about.

Feedback Software

Feedback Software Analytic Tools User Testing Research Software

Everything You Need to Know About Creating User Personas for Enterprise Applications

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing

User Testing Research Software Feedback Software Analytic Tools

6 Experts Share How They Use Customer Feedback to Build a Better Product

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole.

User Testing

User Testing Customer Feedback Feedback Software Customer Experience

The key to making product analytics work in enterprise-level organisations

Mixpanel

JULY 22, 2021

This post is written by Human37 , a data-driven customer experience agency located in Brussels, Belgium. Human37 helps you define, design, implement and activate your tailored and future-proof customer data strategy. They aim to shape a world that provides a better customer experience for individuals. But why is that?

Analytic Tools

Analytic Tools Data Visualization Enterprise Customer Feedback

Artificial Intelligence for Localization: Cutting Through the Hype to Develop Our Product

The Product Coalition

DECEMBER 21, 2021

We decided to bypass the fads and the hype, and sat down for an insightful conversation about AI with the localization team leader from Alconost, Stas Kharevich. Nitro is an online professional human translation platform for translating small texts within 2–24 hours. If so, what is the value of the solution you’re developing?

Artificial Inteligence

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization

Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization

Data Visualization Analytic Tools Feedback Software Product Research

Product Briefing – October 26, 2023

Department of Product

OCTOBER 26, 2023

, Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that.

Data Visualization

Data Visualization Analytic Tools Research Software Artificial Inteligence

SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

Feedback Software

Feedback Software Analytic Tools Research Software User Testing

Essential Startup Product Manager Skills

The Product HQ

JUNE 1, 2024

While you don’t need to know as much about technical product development as an engineer, you should have a good enough understanding and basic knowledge of how technology works. For starters, having sound knowledge of technical product development will make it easier for you to plan with software engineers.

Startups

Startups Product Management Product Manager Technical Review

Applying Proto-Strategy to Product Management

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software

Feedback Software Analytic Tools Technical Advisors Strategy

The Impact of a Well-Defined, Designed, and Determined CS Ops Team

Gainsight

JULY 5, 2022

Customer success (CS) is evolving and moving outside the box it once inhabited. It affects so many parts of business because it is not exclusively about customer success or customer experience (CX) anymore. It’s about adoption, analytics, and expansions. Grasping the Reach of Customer Success.

Reporting Tools

Reporting Tools Analytic Tools Weak Development Team Data Visualization

Your guide to a successful website redesign: everything you need to know

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools

Reporting Tools Research Software Data Visualization Feedback Software

Appcues vs Chameleon: Which is Better for Customer Feedback?

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Chameleon compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Data Visualization

Mixpanel for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Heap for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics?

Data Visualization

Data Visualization Analytic Tools Technical Review Onboarding KPIs

Why CEOs Should Not Be Our Primary Source of Customer Input

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. CHROs finds great talent and creates useful review processes. Somehow, interpreting customer needs can feel different.

User Testing

User Testing Customer Feedback Customer Experience CTO Coach

Mixpanel for SaaS Analytics: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective SaaS analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Heap for SaaS Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

Data Visualization

Data Visualization Analytic Tools Feedback Software Technical Review

Appcues vs UserGuiding: Which is Better for No-Code Growth?

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools

Analytic Tools Data Visualization Feedback Software Software Review

Appcues vs WalkMe: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

Is Appcues or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools

Analytic Tools Feedback Software Software Review Data Visualization

How to Become a Startup Product Manager without Experience

The Product HQ

MAY 10, 2024

Also, if the product you’re managing incorporates complex applied science, you will have to be knowledgeable about those specific types of technology. Have a solid technical background and understand the complexities of software development. Sharpen your data collection and analytical skills.

Startups

Startups Customer Experience User Testing Technical Review

Mixpanel for Churn Analytics: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics?

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

Mixpanel for Retention Analytics: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Mixpanel for User Engagement Analysis: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Software Review

Userpilot for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user analytics needs. Let’s get started!

Data Visualization

Data Visualization Analytic Tools Onboarding KPIs Feedback Software

Userpilot vs Google Analytics: Which is Better for User Analysis?

Userpilot

APRIL 14, 2024

Is Userpilot or Google Analytics the best tool for user analytics? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Then there’s also the price that needs to match your budget. Let’s dive in!

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

Heap for Churn Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics?

Data Visualization

Data Visualization Analytic Tools Onboarding KPIs Technical Review

What is a customer data platform?

Intercom, Inc.

JULY 16, 2022

A customer data platform is software that pulls in multiple data streams into one consistent database that helps to organize and manage customer data. . What is the purpose of a customer data platform? To understand the purpose of a customer data platform, it helps to look at some third-party definitions. .

Analytic Tools

Analytic Tools Data Visualization User Testing Customer Experience

Heap for Retention Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Data Visualization

Data Visualization Analytic Tools Technical Review Onboarding KPIs

Mixpanel for User Behavior Analysis: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Software Review

Userlane vs Spekit: Which is Better for Customer Feedback?

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Userlane and Spekit compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Analytic Tools

Mixpanel for SaaS Reporting: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs

Onboarding KPIs Analytic Tools Feedback Software Data Visualization

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs

Onboarding KPIs Analytic Tools Feedback Software Data Visualization

Heap for SaaS Reporting: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

Heap for User Behavior Analysis: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Technical Review Feedback Software

What is Customer Sentiment Score & How to Measure It?

How to Conduct a UX Audit in SaaS

Webinars

Trending Sources

Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Webinars

Building an Efficient Release Management Process

User Documentation: The Ultimate Guide for Product Managers

UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Product Lifecycle, Understanding and Alienating Users

Everything You Need to Know About Creating User Personas for Enterprise Applications

6 Experts Share How They Use Customer Feedback to Build a Better Product

The key to making product analytics work in enterprise-level organisations

Artificial Intelligence for Localization: Cutting Through the Hype to Develop Our Product

Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Product Briefing – October 26, 2023

SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Essential Startup Product Manager Skills

Applying Proto-Strategy to Product Management

The Impact of a Well-Defined, Designed, and Determined CS Ops Team

Your guide to a successful website redesign: everything you need to know

Appcues vs Chameleon: Which is Better for Customer Feedback?

Mixpanel for User Analytics: Features, Pricing, and Review

Heap for User Analytics: Features, Pricing, and Review

Why CEOs Should Not Be Our Primary Source of Customer Input

Mixpanel for SaaS Analytics: Features, Pricing, and Review

Heap for SaaS Analytics: Features, Pricing, and Review

Appcues vs UserGuiding: Which is Better for No-Code Growth?

Appcues vs WalkMe: Which is Better for No-Code Growth?

How to Become a Startup Product Manager without Experience

Mixpanel for Churn Analytics: Features, Pricing, and Review

Mixpanel for Retention Analytics: Features, Pricing, and Review

Mixpanel for User Engagement Analysis: Features, Pricing, and Review

Userpilot for User Analytics: Features, Pricing, and Review

Userpilot vs Google Analytics: Which is Better for User Analysis?

Heap for Churn Analytics: Features, Pricing, and Review

What is a customer data platform?

Heap for Retention Analytics: Features, Pricing, and Review

Mixpanel for User Behavior Analysis: Features, Pricing, and Review

Userlane vs Spekit: Which is Better for Customer Feedback?

Mixpanel for SaaS Reporting: Features, Pricing, and Review

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userlane for New Customer Onboarding: Features, Pricing, and Review

Heap for SaaS Reporting: Features, Pricing, and Review

Heap for User Behavior Analysis: Features, Pricing, and Review

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