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How to Conduct a UX Audit in SaaS

Userpilot

In the world of SaaS, having a seamless user experience can make or break your company's success. Review and analyze to identify improvement opportunities. There are several UX audit tools to consider when looking for options. These include Userpilot , Google Analytics, Hotjar, and UserTesting.

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Product Lifecycle, Understanding and Alienating Users

UX Planet

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. And the role design plays in informing those decisions and interacting in a constructive manner with clients/users. I’ll share a few examples on this particular topic. The first case was tied to a component of a larger product experience.

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The Impact of a Well-Defined, Designed, and Determined CS Ops Team

Gainsight

It’s about adoption, analytics, and expansions. This is one of the reasons why we constructed “Gainsight’s Guide to Building a World-Class Customer Success Operations Organization.”. It is a simple formula to solve for hiring your first CS ops position. Designing the Systems and Processes.

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SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Usersnap

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

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Your guide to a successful website redesign: everything you need to know

Imaginary Cloud - Design

Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Start by assessing your digital analytics. It’s especially true if you built your website with an older web development technology that may not scale well as your business grows.

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Heap for SaaS Analytics: Features, Pricing, and Review

Userpilot

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

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Heap for User Analytics: Features, Pricing, and Review

Userpilot

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics?