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How to Conduct a UX Audit in SaaS

Userpilot

In the world of SaaS, having a seamless user experience can make or break your company's success. There are several UX audit tools to consider when looking for options. These include Userpilot , Google Analytics, Hotjar, and UserTesting. The UX analytics results can produce astounding discoveries.

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Exploring Medical Applications of Computer Vision in Healthcare

The Product Coalition

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

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User Research: What Is It and How to Do It in SaaS

Userpilot

Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. Book a demo to discuss your needs with our team and get tailored solutions. We covered: The benefits of proper user research.

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What is Customer Sentiment Score & How to Measure It?

Userpilot

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration.

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Moving from Solutions to Problems

Folding Burritos

Most likely, you even found yourself in this position right from the get-go; you probably didn’t cause this. The reason is that we often fail to be constructive and pedagogic; if we don’t try to change their mindset, we’re sentencing ourselves to be thought of as “those pesky Naysayers.”. Why Solutions Suck and Problems Rock.

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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Gamification triggers a dopamine rush that makes users come back to those actions to experience the same positive emotions again.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. What is a good retention rate for SaaS companies? As a result, SaaS businesses typically enjoy high retention rates.